Recensies (5.691)
Verfijnen
-
Op beoordeling
thanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is goodthanks ..it is good
I used the app to help with Instagram messages and being able to attach products directly to messages, it works great. The only thing I would like is for it to sync with Instagram so if I respond through Instagram the message is visible within Inbox. Apart from that it is doing what I want for sending messages. Haven’t tried any of the other features as yet but will do
Thank you for your review! We appreciate your feedback and can certainly understand how this would benefit your business better. I will be sure to pass this along to our development team. -Olivia, Shopify Support
its awesome, i love it. Its really easy to use and I like how i can see if my clients are online. Its so fast too
It works very well. I love that I can set the available hours and that I receive an email when someone submits a question.
Is there a way to link the chat so that it goes directly to your text messages in your phone. I know it pops up on my phone but the tone is difficult to hear.
Hi there, Sweet Ginger Gifts. Thanks so much for taking the time to leave a review for Inbox. We're so happy to hear that you're enjoying the app! At this time, there is no way to directly link your number to Inbox to receive messages via SMS, but that's a really fantastic idea! I'm going to go ahead and pass that feature request off to our Product Team so they can consider adding such functionality in a future update. I can't promise what may come from your feedback, but you can trust that the team will be seeing your feedback. Thanks again! -Imogen, Shopify Support
So far it's been an extremely helpful app. When customers make an inquiry my phone app pings so I can answer it right away. Customers are loving the direct contact. I love having a written record of the inquiries for reference. Customers who take the time to ask a question oftentimes end up making a purchase soon after. It will be interesting to see the reduction in abandoned shopping carts due to customers getting their questions answered quickly and knowing they can contact a human which builds trust.
excelente relacion para la el servicio de conversion, ayuda de forma optima e integra dinamicamente 100 % recomendable
Easy to use and seamless setup. Does everything that we need it to so really can't ask for much more.
It's awesome. Thanks for adding this, Shopify! Hoping to see much higher conversion rates with this chat enabled on our store.
Hello Dormi, thank you for the awesome review!
So glad to hear that you chose Shopify Chat app to establish connections with your clients. I hope this leads to increased conversations and conversions.
If you ever need help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
All the best,
Ruby C.
Senior Support Specialist - Ping
Fast, and I can give customers answers straight away. Saves time to answer than email. A great way to connect!