Shopify Inbox

I love this app. The ability to respond to customers quickly makes a significant difference. It is very user-friendly, and I highly recommend it to anyone looking to provide a better service to their clients.

It is easy and fast. With AI responses it has become even easier.

I love this app it has been a big help with communicating and a reassurance factor with my customers. gives a more personal shopping experience.

love it

Shopify make you log out automatically after a while, for security reasons I assume, even if you use is continiously. BUT they don't let you know you've been logged out. No notification or email. So you just go on with your day thinking its just noone atm that wants to chat. Then after a few days you get angry emails from customer who doesn't get a respsonse in the chat. Because shopify logged you out. Perfect.

AWESOME! It has made my life so much easier and definitely makes it easier for me to answer chat questions.

on the seller side, the chat it great, however from the customer side, a lot of them has complain that they can not leave the chat to return to the website.

App is easy to use and a good way to manage communication with customers.

As of my last knowledge update in December 2023, Shopify Inbox has provided a seamless experience for businesses looking to streamline their customer communication.

The platform's user-friendly interface and integration with Shopify's ecosystem have made it efficient in managing customer inquiries, resulting in improved customer satisfaction and conversion rates. Its robust features, such as automated responses and order management, have proven to be invaluable for businesses, making it a highly recommended tool for e-commerce operations.

Keep in mind that there may have been updates or changes to Shopify Inbox since my last knowledge update.

it is easy to navigate