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YOU NEED A BUTTON OR OPTION TO ALLOW TO CLOSE ALL OPEN CONVERSATIONS OR OLD MESSAGES
Working out pretty well so far. Great as I can respond to Chat requests on the go, which gives my site more credibility. No issues to date.
I wish it would not log me out and force me to login in each time... it feels as if it is a little disconnected from the rest of my store... besides this, it's nothing special but works just as needed... so I am still happy with it.
(only getting too much spam)
Hey, there! Glad to hear the app is working as needed. At the current time the app does log you out in order to protect your and your customers' security, however I can definitely understand how convenient it would be to stay logged in. I'll be sure to pass that request on to our developers. Thank you! - Brie, Shopify Support
so far i love it, its efficient and quick. it gives a more personal feel on my website, and i love having a quick way for my customer to reach me :)
So far so good. we are still to experience it all. We just started. We hope we will have a wonderful experience.
Need on Desktop:
Ability to search chats (a must)
Relabel chat headings (this was there before but can't find it now?). Super handy to be able to add a customer name or note there.
Save images with an extension, have to rename them every time right now to open them.
Bulk manage chats (archive etc)
Expire old chats after xxx days
Also need to be able to sent the chat to the customer in Email afterwards like Shopify support does.
Thanks
Thank you for writing your review and for providing us with some suggestions here. I can see why all of the changes you've suggested would be helpful and I'll be sure to pass these on to our app development team. -Victor, Shopify Support
lit
应用界面简洁。回复消息容易。
Good job on the chat bot. I love the features and everything it offers. Thanks again for developing an amazing product.
Hello Boston Made Pets, thank you very much for taking the time to leave a great review and for your feedback!
I am super pleased you love the product and you can look forward to more features being released in the future. Keep your app up to date and as always, let us know if you have any problems or questions. Contact us from the support section of the app or our team can be reached directly at ping@shopify.com
All the best to your future success!
Warm regards,
Veronica N.
Senior Support Specialist - Ping
App works perfectly as described, I've gotten a lot of helpful comment's from many different people through Inbox!