Recensies (4.711)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
1 september 2022

Bom, porém em alguns momentos não está enviando as mensagem, aparece como erro. Não consegui compreender o que poderia ser ainda.

Mais Barato Center
Brazilië
9 dagen gebruiken de app
20 oktober 2020

La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien. La he probado y funciona bien.

HomeInnove
Mexico
9 dagen gebruiken de app
Shopify heeft geantwoord 21 oktober 2020

Hello HomeInnove, thank you for your 5 star review and feedback! Glad to see you have tested the Shopify Chat and that it is working fine for you.

If you have any questions, please feel free to reach out to our team directly, our email is ping@shopify.com

Warmest regards,
Veronica N.
Ping Support

14 oktober 2022

me mantiene informado sobre los mensajes que me llegan de otras redes sociales, aun me encuentro en la etapa de aprendizaje, algunos mensajes lo respondo algo tarde pero se que este es un trabajo continuo.

Medias Apamate
Chili
4 maanden gebruiken de app
Bewerkt 31 oktober 2022

A quick way for customers to contact us and ask questions about the availability of products or about products we sell. Had some recent problems with Nigerian cons sending me multiple chat requests to my inbox. I blocked them on my end, but wonder if there is more that Shopify can do to stop these scam artists.

JOERIAKNITS
Canada
4 maanden gebruiken de app
15 mei 2022

Great app, very useful and helpful to make a sale. I need to play around with other options for how it notifies me, but appears to have capabilities for more interactions

Cutler West
Verenigde Staten
9 dagen gebruiken de app
11 februari 2022

Only thing i wish you could do is archive the messages or have something to clear them after you have replied

1 Fish 2 Fish Dartmouth
Canada
4 maanden gebruiken de app
Shopify heeft geantwoord 16 februari 2022

Hey, there! Thanks so much for this feedback. While archiving messages is not currently available on the desktop version of the app, you can actually do this using the mobile version. You can find out more information on how to do this here: https://bit.ly/3HZv7po under "manage conversation status". Hope that helps! - Brie, Shopify Support

27 november 2022

Great app that allows us to provide instant customer service to our clients. The integration with Shopify and the ability to see where the customers are coming from (web page) as well as whether or not they placed an order is great. One feature that we would love to see is the ability to see the customer's cart and potentially edit it before the customer placed an order.

Honeydew Intimates
Verenigde Staten
4 maanden gebruiken de app
11 februari 2022

it is really helpful for customers if you are there to answer for them. However i have noticed a delay in getting notifications when i am on the road. that might be the internet provider. also i am really frustrated with people contacting for "marketing" from overseas, and somebody did that last night at 3am from india. They did not get a friendly response from me. I wish I could block people. i told the guy the chat box was for customers, deleted him as a customer, and 5 minutes later he signed up again to give me sales pitch. maddening.

pophomefabric
Canada
8 maanden gebruiken de app
Shopify heeft geantwoord 19 februari 2022

Hey, there. Thank you for taking the time and writing this review. We're glad to hear that you find our app helpful for answering customer questions. While the delay with the notifications may be due to the latency of internet providers, we can see the importance of being able to block certain customers. With that said, we'd be happy to share this feedback with our development team. Cheers! -Elias, Shopify Support

2 augustus 2022

Diese App gefällt mir sehr gut, sie funktioniert erstklassik. Ich habe Erfahrung mit anderen Apps die deutlich schwieriger zu handhaben sind.

silikonbox
Duitsland
9 dagen gebruiken de app
18 mei 2022

Great built-in solution from Shopify that allows you to directly talk to customers. It has been very helpful as it allows us to give our expertise and advice to clients when it comes to professional gear.

GPX Store
Verenigde Arabische Emiraten
9 dagen gebruiken de app