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Nice app! I have just started my first ever side hustle, so I'm kinda newbie in this type of thing, still this app provides me with everything I might yet imagine :)))
j'utilise cett app pour faire mes vente en ligne c'est top fluide et felxible reste juste a ajouter un bloc pour les clients pour pouvoir envoyer des photos
Better than anything else we have used so far. would be cool to see what the customer is typing. And a search function would be desirable
Riesco a farmi raggiungere da diversi clienti prima dell'acquisto o post acquisto per fornire assistenza o invitarli a completare l'ordine.
I wish shopify inbox could be on the same page as my admin page and it wouldn't take me to another window
Hey there, ZUNJOU. Thank you for taking the time to leave a review for Inbox! We appreciate the feedback you've provided us here in relation to how the app opens a new tab. I'm happy to let you know that I've passed your feedback along to the Inbox Team so they can consider adding this sort of functionality in a future update. I can't comment on what may happen from passing along your feedback, but you can feel confident in knowing that the team has seen your suggestion. Thanks again! -Imogen, Shopify Support
Pros: great integration with shopify. Customer info at finger tips. Cons: It needs more features: Provide email support, so that we can use the same tool for chat and email support. Provide levels of instant responses, so that we can have more of them available in a categorized way, allow customers to easily upload attachments. Better options styling and layout options to help avoid overlapping with cart page buttons.
Thanks so much for taking the time to share your feedback here! I'll be sure to pass all of your feature requests on to our development team. Take care! - Brie, Shopify Support
Chat pot is one of the most powerful to use on your website even if you are still in the preparation period, just adding some questions and auto-reply can be used to direct your lost visitors directly to right place and solve the issue without spending your time in it, keep going guys, great app
Sehr cooles Feature, um mit den Kunden sehr nah und schnell zu kommunizieren. Einfach in der Implementierung und auf jedem Gerät erreichbar. Ist man nicht so schnell, dann geht es nahtlos per Mail weiter. Könnte einfacher und besser kaum sein.
Vielleicht in Zukunft noch mit einem Bot, der die Wartezeit zur Erfassung der Bestellnummer nutzt und intern direkt verknüpft.
It's a very nice app. I like how the chat doesn't automatically open when people visit the page. Very good experience overall.
Hello Starlightter, thank you for the brilliant 5 star review!
I'm so glad to hear that you are enjoying the Shopify chat app and that it is meeting your needs. Hoping this leads to increased conversations and conversions.
All the best to you.
Kind regards,
Ruby C.
Senior Support Specialist - Ping