Shopify Inbox

Very great

So far it works great! Thanks!

very nice

Is there an AI Feature or a place to put generic responses?

super easy to use and helps interactions within our store!

It works. It's nice to have the mobile app too so I can respond to customers during precious family time, like Christmas morning. lol. Seriously though, I do like getting back to customers in a timely manner so I don't lose the sale, and Inbox works seamlessly.

its made easy to deal with customers we can every where talk with person

We are still working on our website so when people do take the time to send us a quick email, it helps reach a wider customer base. Saying that, I wish setting up the website with shopify personnel was easier - we had a shopify chat person tell us to delete ourselves from our website and she could not fix it. Luckily I had assigned another person to our website and she was able to go in, change the cc for an upcoming bill and add me back in my website. It was very stressful and we still can't seem to finish the website - it's 95% done.

We use Shopify inbox daily. We love it and it has helped us grow as a company and connect with our customers.

Good enough, good experience