Recensies (4.910)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
25 juli 2021

I made the mistake of downloading the application and it was integrated in my online store without being able to find a way to remove it, the default question which can not be removed and the title that can not be changed I do not know by what logic they did it, also the language is in english and my page is in greek, the application is a big disappointment ...

Fougio Bijoux
Griekenland
26 dagen gebruiken de app
18 augustus 2022

It does what it says just fine. I'm quite happy with it :-) I was deciding if it was better to use Whatsapp or this app, but I don't think whatsapp is as integrated as this. I'm still looking into it, but for now, this will do.

Mr Cornice
Zuid-Afrika
Ongeveer 24 uur gebruiken de app
Shopify heeft geantwoord 6 september 2022

Thanks so much for taking the time and writing this review! We're delighted to hear that Shopify Inbox is meeting your needs. If you require any assistance with our app, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request.

That being said, if you'd like to try some apps for WhatsApp, then we'd recommend taking a look at 'Whatsapp Chat + Abandoned Cart' (https://bit.ly/3ATLfX1) or 'WhatsApp app by SuperLemon' (https://bit.ly/3xp8hnV). Both of these are extremely popular with our merchants. Cheers! -Elias, Shopify Support

27 september 2022

Leider stürzt die App oft ab. Die Kommunikation mit den Kunden wird dadurch unterbrochen. Die Funktionen sonst sind gut Ein Kunde hat meine Antwort mit einem Tag Verzögerung erhalten.

Umbratec-System
Duitsland
26 dagen gebruiken de app
24 mei 2022

Simple, fast and easy to use. Perfect for my website, it's so responsive and easy to use. I think I will use it all the time and recommend it to my business friends.

STQ SHOES
China
Ongeveer 24 uur gebruiken de app
8 juni 2022

I like the convince of quickly being able to communicate with potential and existing customers. I also love the feature of being able to see what they have within their cart.

The Somatic Alchemist
Verenigde Staten
Ongeveer 24 uur gebruiken de app
11 augustus 2022

So far, the chat function has been a life saver. For my business, customers asking questions easily is an important factor and this chat function has made it even easier.

New Age Walls
Australië
Ongeveer 23 uur gebruiken de app
20 oktober 2022

总体很好,但是有时候新消息不会发邮件通知,希望改进。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

Berryera
Verenigde Staten
14 dagen gebruiken de app
11 januari 2023

This app makes my life easier especially the auto forward to customer's email when the customer is offline.

Confidence Cosmetics
Maleisië
Ongeveer 23 uur gebruiken de app
16 mei 2022

Hello, we really hope that the Shopify Inbox can add a option that only the clients who have ordered / the clients who have registered can send us the messages. Because now we do not provide the cutomised customer service to all the clients. Thanks.

SoBuy.FR
Duitsland
27 dagen gebruiken de app
Shopify heeft geantwoord 18 juni 2022

Hello, there. Thank you so much for taking the time to share this feedback with us! We understand that adding an option to only allow clients who have made purchases or registered for an account to send messages is important to you, and we'd be happy to share this suggestion with our development team for future considerations. Cheers! -Elias, Shopify Support

14 oktober 2022

Very cool new addition! Great way to keep in immediate touch with customers in need of assistance!!!

Berek
Verenigde Staten
Ongeveer 23 uur gebruiken de app