Recensies (5.771)
Verfijnen
-
Op beoordeling
fsfdgfhf
AMAZING. I have customer all the time ask about their order and an update. This app does all of that for me. Sends thank you emails, sends welcome emails. Its like having a personal assistant who knows what you need.
Hello The Monogramming Momma, thank you very much for taking the time to leave an amazing 5 star review!
I am super pleased you understand the importance of your time, and the automated order lookup feature was designed with that in mind. We know your time is valuable, so many tasks like order lookup can now be done for you!
The Kit marketing assistant is a fantastic tool as well, helping you free up more of your time so you can concentrate on other aspects of your business. Congratulations, and I hope this increases sales for you!
Get in touch if you need anything else, our team can be reached at ping@shopify.com
Best regards,
Veronica N.
Senior Support Specialist - Ping
It's unfortunate that this can only be used on my phone... I have multiple support representatives that work at a desk... I want to have them on the computer typing their responses not staring at their phone the entire time.
SHOPIFY INBOX IS GREAT APP TO CHAT WITH CUSTOMERS. ALL MY CUSTOMERS ARE ABLE TO TALK TO ME LIVE AND MORE SALES IS GOOD.
I was very disappointed when i saw that you did not have the application for Android, it's extremely unfortunate the application looked really good.
Thank you for your feedback. We are happy to report that the Android version of Ping is coming very soon, so Android users can take advantage of Shopify Chat.
You can sign up to be notified when it's available: https://www.shopify.com/ping. Just enter your email address and click "Join Waitlist".
Só os avisos de mensagens que estão chegando atrasados, mas fora isso é um aplicativo muito bom. Gosti
Honestly, its a great app. I've tested a few and this one seems the best in terms of functionality, reliability, easy of use, mobile access.... We uninstalled after the meaningly update to button design and PLACEMENT. The new design options are childish and since we cannot adjust distance from corners, we have had to set up other buttons based off where this button lands.. The update not only changed the design but also the placement, now all out buttons are out of wack. Its too much work to go in, every time the developer decided to change thing up, and adjust the other buttons.
Also in response to the review where "The app creates customer profiles on its own, so when the customer goes to create an account, it says "this email is already in use".". The developer response is spot on! The customer can click "forgot password", on the login page, to initiate the process of resetting or creating a password
It helps me put all the responses in one place which saves me time and money. I love being able to reply to everyone in one place.
Recently installed this - So far so good! A great way to answer some FAQ's quickly and the app works well so we can rely promptly.
Tenho tido um bom aproveitamento com o app pois os clientes sempre usam esse canal de comunicação para manter contato.