Recensies (5.697)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 29 april 2024

Easy, fast and integrates perfectly. You can see their cart and location, but you cannot instigate conversations. I would recommend.

Tentsile
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
20 februari 2022

better than zendesk since we can have multiple users on the app at that same time. And it's free which is definitely a huge bonus for us since we are a small business without a lot of extra $$ for apps like this.

Madison River Fishing Company
Verenigde Staten
Meer dan een jaar gebruiken de app
17 mei 2022

la he usado muy poco, pero me ha gustado tener la posibilidad de enviar al cliente rápidamente el producto que desea comprar.

PUNTO SUAVE
Panama
Meer dan een jaar gebruiken de app
8 juli 2022

It is nice app to use, I wished it had more options such as multi-image attachment or files during the chat, also you should ad a search box to find the products from our website and suggest certain products out of our catalog to the customer right there and then otherwise we have scroll up and down thousands times to find one product. also the title of the subject line is cut half way so we do not know what products the customer is inquiring about and there should be a link to the product to our website in case we need to check details of the products with customer.

J.Valintin Men's Wear Legend
Verenigde Staten
Meer dan een jaar gebruiken de app
Shopify heeft geantwoord 28 juli 2022

I'm delighted to hear that you've found Shopify Inbox to be a useful app to use, and we also appreciate you taking the time to share with us your feedback on how the app can be improved. I will be sure to pass your suggestions onto our development team. Thank you for getting in touch. -Victor, Shopify Support

15 maart 2022

Works very well, unfortunately still missing one or two small things. The customer and we do not get a chat history automatically.The automatic mail that a customer has written also does not work for some time. Super functional and clear, easy and fast setup.

FAIA
Oostenrijk
Meer dan een jaar gebruiken de app
Shopify heeft geantwoord 25 maart 2022

Hey, there. Thanks so much for writing this review! We're delighted to hear that our app is working well for you, and we appreciate the feedback. We can see how having a chat history can be helpful for our merchants, and we'd be happy to pass this suggestion onto our development team!

If something isn't working properly on Shopify Inbox, then we may need to take a closer look at your account in order to resolve the issue. Please contact us via the Shopify Help Center (https://bit.ly/2AWw5VA) and we'd be happy to assist you through callback, live chat, or emails. Cheers! -Elias, Shopify Support

4 juli 2022

I liked this application, i can see the notification each and every time a customer reach out to me.

Apexflows
Verenigde Staten
Meer dan een jaar gebruiken de app
18 februari 2022

On utilise cette app et c'est vraiment pratique pour nous. Ceci permets de parler directement avec les clients via un seul chat.

Atelier Murri
Canada
Meer dan een jaar gebruiken de app
19 oktober 2022

This app has cut our emails down significantly--only wish they had an emoji option to add when talking to customers.

The Home of Times Tales!
Verenigde Staten
Ongeveer een jaar gebruiken de app
Shopify heeft geantwoord 27 oktober 2022

Hey, there. Thanks so much for taking the time and sharing this suggestion! We're delighted to hear that our app has helped you with cutting down emails. We understand that you'd like to have an option for emojis, and we'd be happy to pass this suggestion along to our development team. Cheers! -Elias, Shopify Support

9 juni 2022

一時期日本語変換する度にメッセージが送信されてしまうエラーがあり、使いにくかったのが、改善されて使いやすくなりました。自動返信メッセージがもっと増えて日本語対応も更に柔軟に対応いただけると嬉しいです。

Beaumont & Brown Japan
Japan
Ongeveer een jaar gebruiken de app
18 oktober 2022

good one! you need more integration with other method of communication e,g google chat , whatsapp etc , but a good start

OhMyMount™
Verenigde Staten
Ongeveer een jaar gebruiken de app
Shopify heeft geantwoord 27 oktober 2022

Thank you for taking the time and sharing this review! We're delighted to see that our app is working for you. We understand that you'd like to see more integrations with third-party programs, and we'd be happy to share your suggestion with our development team. Cheers! -Elias, Shopify Support