Recensies (5.734)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
8 juli 2022

It is nice app to use, I wished it had more options such as multi-image attachment or files during the chat, also you should ad a search box to find the products from our website and suggest certain products out of our catalog to the customer right there and then otherwise we have scroll up and down thousands times to find one product. also the title of the subject line is cut half way so we do not know what products the customer is inquiring about and there should be a link to the product to our website in case we need to check details of the products with customer.

J.Valintin Men's Wear Legend
Verenigde Staten
Meer dan een jaar gebruiken de app
Shopify heeft geantwoord 28 juli 2022

I'm delighted to hear that you've found Shopify Inbox to be a useful app to use, and we also appreciate you taking the time to share with us your feedback on how the app can be improved. I will be sure to pass your suggestions onto our development team. Thank you for getting in touch. -Victor, Shopify Support

7 november 2023

This app has great potential. Based on where it's development is at the moment, I gave it 4 stars since it's still fairly basic. For what it does, it does it really well, otherwise it would have been an easy 5-star rating. The fact that it's free, and works right out of the box is tremendously helpful for starting-off business who can't afford 3rd party solutions that cost an arm-and-a-leg. Eventually as INBOX continues to grow and develop, it's usefulness will continue to grow as well.

E3Tuning
Verenigde Staten
7 maanden gebruiken de app
15 maart 2022

Works very well, unfortunately still missing one or two small things. The customer and we do not get a chat history automatically.The automatic mail that a customer has written also does not work for some time. Super functional and clear, easy and fast setup.

FAIA
Oostenrijk
Meer dan een jaar gebruiken de app
Shopify heeft geantwoord 25 maart 2022

Hey, there. Thanks so much for writing this review! We're delighted to hear that our app is working well for you, and we appreciate the feedback. We can see how having a chat history can be helpful for our merchants, and we'd be happy to pass this suggestion onto our development team!

If something isn't working properly on Shopify Inbox, then we may need to take a closer look at your account in order to resolve the issue. Please contact us via the Shopify Help Center (https://bit.ly/2AWw5VA) and we'd be happy to assist you through callback, live chat, or emails. Cheers! -Elias, Shopify Support

4 juli 2022

I liked this application, i can see the notification each and every time a customer reach out to me.

Apexflows
Verenigde Staten
Meer dan een jaar gebruiken de app
18 februari 2022

On utilise cette app et c'est vraiment pratique pour nous. Ceci permets de parler directement avec les clients via un seul chat.

Atelier Murri
Canada
Meer dan een jaar gebruiken de app
19 oktober 2022

This app has cut our emails down significantly--only wish they had an emoji option to add when talking to customers.

The Home of Times Tales!
Verenigde Staten
Ongeveer een jaar gebruiken de app
Shopify heeft geantwoord 27 oktober 2022

Hey, there. Thanks so much for taking the time and sharing this suggestion! We're delighted to hear that our app has helped you with cutting down emails. We understand that you'd like to have an option for emojis, and we'd be happy to pass this suggestion along to our development team. Cheers! -Elias, Shopify Support

9 juni 2022

一時期日本語変換する度にメッセージが送信されてしまうエラーがあり、使いにくかったのが、改善されて使いやすくなりました。自動返信メッセージがもっと増えて日本語対応も更に柔軟に対応いただけると嬉しいです。

Beaumont & Brown Japan
Japan
Ongeveer een jaar gebruiken de app
18 oktober 2022

good one! you need more integration with other method of communication e,g google chat , whatsapp etc , but a good start

OhMyMount™
Verenigde Staten
Ongeveer een jaar gebruiken de app
Shopify heeft geantwoord 27 oktober 2022

Thank you for taking the time and sharing this review! We're delighted to see that our app is working for you. We understand that you'd like to see more integrations with third-party programs, and we'd be happy to share your suggestion with our development team. Cheers! -Elias, Shopify Support

18 februari 2023

L'app funziona benissimo, sarebbe utile che si potesse eseguire lo switch da un negozio all'altra per chi come noi hanno più negozi shopify.

Millstore.it
Italië
Ongeveer een jaar gebruiken de app
25 oktober 2023

i get so upset when i cant figure this out because i have a learnng disability but i love how they get back to me help me with the problem.

brandismisfits
Verenigde Staten
7 maanden gebruiken de app