Recensies (5.734)
Verfijnen
-
Op beoordeling
It is nice app to use, I wished it had more options such as multi-image attachment or files during the chat, also you should ad a search box to find the products from our website and suggest certain products out of our catalog to the customer right there and then otherwise we have scroll up and down thousands times to find one product. also the title of the subject line is cut half way so we do not know what products the customer is inquiring about and there should be a link to the product to our website in case we need to check details of the products with customer.
I'm delighted to hear that you've found Shopify Inbox to be a useful app to use, and we also appreciate you taking the time to share with us your feedback on how the app can be improved. I will be sure to pass your suggestions onto our development team. Thank you for getting in touch. -Victor, Shopify Support
This app has great potential. Based on where it's development is at the moment, I gave it 4 stars since it's still fairly basic. For what it does, it does it really well, otherwise it would have been an easy 5-star rating. The fact that it's free, and works right out of the box is tremendously helpful for starting-off business who can't afford 3rd party solutions that cost an arm-and-a-leg. Eventually as INBOX continues to grow and develop, it's usefulness will continue to grow as well.
Works very well, unfortunately still missing one or two small things. The customer and we do not get a chat history automatically.The automatic mail that a customer has written also does not work for some time. Super functional and clear, easy and fast setup.
Hey, there. Thanks so much for writing this review! We're delighted to hear that our app is working well for you, and we appreciate the feedback. We can see how having a chat history can be helpful for our merchants, and we'd be happy to pass this suggestion onto our development team!
If something isn't working properly on Shopify Inbox, then we may need to take a closer look at your account in order to resolve the issue. Please contact us via the Shopify Help Center (https://bit.ly/2AWw5VA) and we'd be happy to assist you through callback, live chat, or emails. Cheers! -Elias, Shopify Support
I liked this application, i can see the notification each and every time a customer reach out to me.
On utilise cette app et c'est vraiment pratique pour nous. Ceci permets de parler directement avec les clients via un seul chat.
This app has cut our emails down significantly--only wish they had an emoji option to add when talking to customers.
Hey, there. Thanks so much for taking the time and sharing this suggestion! We're delighted to hear that our app has helped you with cutting down emails. We understand that you'd like to have an option for emojis, and we'd be happy to pass this suggestion along to our development team. Cheers! -Elias, Shopify Support
一時期日本語変換する度にメッセージが送信されてしまうエラーがあり、使いにくかったのが、改善されて使いやすくなりました。自動返信メッセージがもっと増えて日本語対応も更に柔軟に対応いただけると嬉しいです。
good one! you need more integration with other method of communication e,g google chat , whatsapp etc , but a good start
Thank you for taking the time and sharing this review! We're delighted to see that our app is working for you. We understand that you'd like to see more integrations with third-party programs, and we'd be happy to share your suggestion with our development team. Cheers! -Elias, Shopify Support
L'app funziona benissimo, sarebbe utile che si potesse eseguire lo switch da un negozio all'altra per chi come noi hanno più negozi shopify.
i get so upset when i cant figure this out because i have a learnng disability but i love how they get back to me help me with the problem.