Recensies (5.699)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
11 maart 2022

This app helps with customer enquiries anytime of the day. Very useful. It will help if the app can real time indicate another user in the store is typing/ drafting the message. This is to avoid duplicate replies from different users.

Kinhong Pte Ltd
Singapore
12 maanden gebruiken de app
Shopify heeft geantwoord 24 maart 2022

Hey, there! Thanks for leaving a review; I'm so happy to hear that you're finding the app to be useful. I can definitely see how handy it would be to indicate if another staff member is typing - I'll be sure to pass that on to our developers as a feature request for you. Cheers! - Brie, Shopify Support

18 oktober 2022

I use this to receive text messages on my website. It would be nice if it had a spam blocker. There is quite a bit of spammer out there.

lashresortonline
Verenigde Staten
12 maanden gebruiken de app
Shopify heeft geantwoord 28 november 2022

We appreciate you taking the time to write your review and sharing how you feel Shopify Inbox can improved. We are aware that spam messages are an issue for many merchants using the app and I will be sure to pass your comments onto our development team. -Victor, Shopify Support

11 augustus 2022

Uso esta aplicación para responder dudas de los clientes, lo que desconozco es si puedo tener respuestas rápidas grabadas

Space Magnus
Venezuela
12 maanden gebruiken de app
2 oktober 2023

good tool for customers to contact store owners

DAWPhoneaccessories
Verenigd Koninkrijk
12 maanden gebruiken de app
23 oktober 2023

Easy to use and the tag function is good.

Office Furniture Warehouse
Nieuw-Zeeland
11 maanden gebruiken de app
Bewerkt 10 mei 2023

Easy app to install and navigate. 2 major issues:

You get a copy of every chat message on mail - meaning, suddely you will have 20-30 mails which just is a notification mail. Impossible to turn off. I did try with the help from support.

2nd - the number of scammers has increased over the past 4-5 weeks. all from Nigeria.

EBB & FLOW
Denemarken
11 maanden gebruiken de app
Shopify heeft geantwoord 14 april 2023

Hi, there. That is fantastic feedback. I'll be providing this on your behalf to our developers. As a workaround, you can adjust your settings to only receive push notifications to your desktop and mobile if you prefer, for the time being. Thanks again! - Skye, Shopify Support

12 februari 2022

The app works good for me. Easier way for customers to just use the Chat on front page of my web site - than using the original email way.....

NOMA Nordic
Zweden
11 maanden gebruiken de app
Shopify heeft geantwoord 22 februari 2022

So glad to hear it is working well for you, NOMA Nordic. Thank you for your review -Ivy, Shopify Support

8 augustus 2022

Muy buena, lo único que le hace falta es que permita visualizar los archivos adjuntos que envían los usuarios a Instagram o Facebook.

St.Even Colombia
Colombia
10 maanden gebruiken de app
25 februari 2022

Application fonctionne très bien et permet d'avoir une véritable interaction avec nos clients. très simple d'utilisation et de paramétrage

Emoticartes
Frankrijk
10 maanden gebruiken de app
27 augustus 2022

this inbox feature is good by mobile app of shopify inbox is not working kindly check your mobile app

hairspecialist
Pakistan
10 maanden gebruiken de app
Shopify heeft geantwoord 19 september 2022

Thank you for getting in touch and writing your review, and I am glad to hear that you've found Shopify Inbox to be useful so far. In terms of the issue you're having, I would recommend contacting our support team directly so we can look into this for you: https://bit.ly/2AWw5VA. -Victor, Shopify Support