Shopify Inbox

It's great and native to Shopify (obviously).

Only request would be more customisation options (custom fonts / CSS etc)

Customer info and basket contents with message makes it very easy to respond.

This app is a boon to non-programmers, particularly with the AI supplemented Help Centre. It seems to handle most product sale situations and provides prompts and assistance with marketing.

It sure beats the hell out of other non-programmer type software that is not specifically built for sales.

easy to use!

love it. Easy, mobile friendly and entrepreneur friendly.

Shopify Inbox: The Ultimate Communication Tool for E-commerce Success

As an e-commerce business owner, I constantly search for tools that streamline operations and enhance customer interactions. Shopify Inbox is a standout solution that has revolutionized how I connect with my customers. This innovative tool integrates seamlessly with my Shopify store, allowing real-time conversations that drive sales and build customer loyalty.

The user interface is remarkably intuitive, making it easy for anyone on my team to pick up and use effectively. We can manage conversations from multiple channels in one place, ensuring no customer query goes unanswered. Shopify Inbox's smart features, like automated responses and customized greetings, allow us to maintain a personal touch without compromising efficiency.

What truly sets Shopify Inbox apart is its direct impact on our sales. The app provides insights into customer interactions, helping us understand what drives purchases. This data is gold, enabling us to tailor our approach and convert inquiries into sales more effectively.

Additionally, the mobile app is a game-changer. It means I can manage customer interactions on-the-go, ensuring that our customer service is always responsive and proactive, no matter where I am.

Overall, Shopify Inbox is an indispensable tool for any Shopify store owner looking to enhance their customer engagement and boost their sales. It's more than just a messaging tool; it's a comprehensive solution that has helped us grow our business and maintain a competitive edge in the bustling e-commerce landscape. If you're looking to elevate your customer service and increase your sales, I cannot recommend Shopify Inbox highly enough.
Its much better than the chat bots we have had in the past, dont get me wrong they are great but this way has a much more personal touch.

It alerts me as soon as a customer asks a question.

Molto utile per chi vende online e deve fornire supporto alla vendita prima che gli utenti finalizzino gli acquisti online

The real time chat feature allows me to connect with any customers who may be unsure about committing to a purchase. This app has resulted in a much higher conversion rate for these types of customers than previously achieved.

Helps to respond quickly to customers