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Works really well. Great App for securing sales with better and more efficient communication with potential customers. Your life in cars
Molto utile per chi vende online e deve fornire supporto alla vendita prima che gli utenti finalizzino gli acquisti online
Simple to use, helps give customers that personal touch they seem to like.
Customers seem happy to use it and it works well.
Helps to respond quickly to customers
It's great to have a direct line to customers. I'm not keen on the automatic replies, but we don't have to use them and the inbox app itself is very useful.
The Inbox is a great addition to my store, its one of the better things on Shopify.
Great interface
Inbox has grown over the years, and now is a fully functioning way of communicating with customers. Plus it has a location function in the customer profile section, so you can tell if you're dealing with scammers.
I would recommend the app to any Shopify website owner because it is very convenient to manage communications with the customers even if we're not online when they send a message. I gave only 4 stars because even though I was working on my website the inbox window did not open when the customer opened a chat. I was alerted later to a message in the inbox.