Shopify Inbox

Great Customer service. Great Service

Customers love to use this app and it is great for ensuring we miss nobodies emails.

Chargebacks have gone down since using this app due to customers being able to easily contact us without having to deal with emailing as well.

its doing good

Shopify Inbox has been central to my business since I began building my website. Giving my customers access to let me meet their needs is essential to getting them what they need when they need it. Thanks.

My experience with Shopify Inbox has been very good and convenient. It provides an easy-to-use platform for managing customer inquiries and orders efficiently.

I really appreciate this app; however, I'd like more customization options. Specifically, the ability to upload a profile picture for customer service, add gradients or backgrounds to the chat window, and incorporate a notification sound for incoming messages would be greatly beneficial. I'm looking forward to future updates with more innovative features!

I figured it was free so what could it hurt to give customers another option to contact us. Turned out to be the most used form of outside contact from customers. We love that it logs the conversation for reference later. We bundle products for customers into a complete solution and it helps to look back on everything that was discussed. Even more so when it is after hours and you are not able to take notes until back in the office. Install it!

A lot of scammers are reaching out through this platform using the shopify inbox as a way to contact the owner of the store. They are offering to assist new stores with "consider implementing the necessary changes to enhance our store's performance and visibility". Here's a concise breakdown of what needs to be addressed:

1. Reactivate and configure the disabled feature to restore full functionality and ensure seamless indexing by search engines.
2. Implement advanced on-page SEO strategies, including metadata optimization and structured data integration, to enhance organic visibility.

3. Generate and submit an updated XML sitemap to Google Search Console, ensuring expedited crawling and indexing of your store’s pages. And other suspicious activities.

Good quality product will definitely be buying again

great