Recensies (5.731)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
31 maart 2024

Overall it works alright, but there's too long of a delay between when the customer sends a message and when it pings on my iphone. The latency is too high. It's not like a text message that pops up within a matter of seconds. This takes minutes.

empirical water
Verenigde Staten
Meer dan een jaar gebruiken de app
3 december 2023

Works, well integrated with the shop easy to use, great for the customers as all the information is embedded within the platform, so you can see much of the consumer interactions and journeys.

WeatherTech CH
Zwitserland
Ongeveer een jaar gebruiken de app
16 augustus 2024

ok

MiniSplits4Less
Verenigde Staten
Meer dan 2 jaar gebruiken de app
29 februari 2024

Instant Notifications: The app sends real-time notifications to my phone whenever a customer needs assistance. Whether I’m at my computer or on the go, I’m always in the loop.
Multi-Platform Support: The flexibility to respond via both my computer and cell phone is a game-changer. I can seamlessly switch between devices without missing a beat.
Efficient Customer Service: With immediate alerts, I can promptly address customer inquiries, resolve issues, and provide top-notch service. It’s like having a dedicated support team in my pocket!
User-Friendly Interface: The app’s interface is intuitive and easy to navigate. Setting it up was a breeze, and I appreciate how it seamlessly integrates with my existing workflow.

Pit Crew Cycles
Verenigde Staten
11 maanden gebruiken de app
24 april 2024

It is nice and can get better and more reliable.

Luxurious Rugs
Australië
Bijna 2 jaar gebruiken de app
22 mei 2024

I like the Phone app as it makes it so customers can actually be communicating efficiently with support.

Blue Moon Delta
Verenigde Staten
Ongeveer een maand gebruiken de app
8 juli 2024

Macht was es soll! Vielen Dank

Halsband-Zubehoer.de
Duitsland
3 maanden gebruiken de app
11 april 2024

An absolute time-saver. You can craft replies to routine questions and provide customers the info they are looking for, without much sweat.

Mangalore Spice
India
Ongeveer een jaar gebruiken de app
28 november 2023

This app allows me to chat with customers quickly and efficiently. I can answer questions and link products easily. Love it!

Kamala's Own Perfumery
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
23 januari 2024

I would recommend the app to any Shopify website owner because it is very convenient to manage communications with the customers even if we're not online when they send a message. I gave only 4 stars because even though I was working on my website the inbox window did not open when the customer opened a chat. I was alerted later to a message in the inbox.

Coastal Party Supply
Verenigde Staten
Ongeveer een jaar gebruiken de app