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Very helpful
I am just starting out so it is too soon to make a complete determination. I am excited with my present experience
Very convenient!
I want to first say I am really appreciative to Shopify for putting out this app. I dont have a phone center, cant carry a phone with me everywhere, but people are finding this way easier to use than trying to email me or text me. We did have to put in the welcoming statement in the chat box that if we dont answer that their reply would be emailed or they could request a phone call, which seems to be working. I have nearly completely gotten my customers away from emailing me (which, the emails are constantly getting "lost in space" and to using the chatbox instead. I do however wish there was a way to save the old chats into a customer file so I could go back and review what we have discussed. That would certainly be a handy feature! But all in all its been a great add to communicating with my customers.
Thank you so much for taking the time and for sharing such a detailed review! We're delighted to hear that our app has been helpful for your business and we appreciate the feedback. We will be happy to report these bugs to our development team. Thanks again! -Elias, Shopify Support
works as promised. massive help!
Très pratique et efficace !
I would like to recommend that all the buyers automatically reflect on inbox
Helpful. Powerful. High value. Best features: iOS app, visibility into the customer profile, canned responses
Excellent app.
The app certainly assisted my sales big time! By answering customers questions instantly, they are more confident with your products.