Shopify Inbox

I meant to check bad: I am being inundated with messages from random strangers who want to, "talk about Shopify" but don't. I think they're bots and its starting to get annoying!

Easy to use and glad I am able to have the app on my phone so I do not miss any messages from my customers.

Not bad, but still a lot of room for improvement, too few options for personalisation

We've been using this for a few months now. This has been effective at engaging customers and answering questions. We've had at least 30 conversations (a meaningful number for our store), and the app has worked well.

Very bad customer service, trying to reach out since 1 day but showing errors.

Easy for customers to use and offers great interaction opportunity with customers.

Good app, allows me to answer fast to my customers or visitors questions.

I've not had a bad experience with Inbox yet.

Two words: Quick, easy!

It helps, but since it goes back to their email, I am not having much luck contacting them again.