Shopify Inbox

I love this app. It allows me to respond to customers as soon as possible, easily share product links with them, see the items on their cart and provide better customer service.

IT works great!

it's really good

nice and easy-to-reply

The real time chat feature allows me to connect with any customers who may be unsure about committing to a purchase. This app has resulted in a much higher conversion rate for these types of customers than previously achieved.

We've been using this app for about a year now. It's simple and straight forward to set, and easy for our team to manage and interact with customers on our website. It has all the tools needed making it chatting with customers an easy task. Highly recommended.

The only complaint, and I'm nitpicking, is the agent's avatar which doesn't display on the front end. It would be great if the avatar of the agent taking the call could be displayed on the chat instead of the smiley face to make the interaction more personal. Other than that, we love it.

Has come in very handy with responding to customers who may have any questions about our products!

lättanvänd

Easily links client profiles to chats, allowing our team members instant access to orer history and cart contents. This saves a countless amount of time and allows us to provide customized service to new and existing clients!

Very helpful in letting us answer some of the most common ones we get 24 hours a day for customers world-wide! It gets them the answer they want to purchase right away and frees up our staff so we can keep building here at Santa's workshop.