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I like the Phone app as it makes it so customers can actually be communicating efficiently with support.
Man kann ganz unkompliziert ein gespräch per chet beginnen und man hat die emailadresse. der interessent hat mich kontaktiert worauf ich ihm eine email schicken darf.
In overall, it is a good app, with smooth integration on a phone, which is crucial. But I miss one key feature:
The fact that it doesn't integrate with the contact itself, and so that you have the history of the chat in the contact for all to see, is a mystery to me.
Works well and makes simple customer support easy
Works fine, we like it a lot.
Very responsive and easy to use.
Seems easy to use and effective.
I wish there was more flexibility in the front-end interface
Easy to use and quick
At the moment I find it good and very useful, thank you for the tool