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time saving ,i will defently recommend it
Great app and works well for us
It does what we need it to do. It could be slightly better with added AI functionalities, but it is free, so there are no complaints.
We use it because it comes with Shopify plus. It's very basic by comparison to LiveChat. It works fine as a starter conversation with customers, however does not provide near the information for the client as LiveChat did.
Thanks for taking the time to share your feedback. We would love to hear more about the features that are missing and additional information we can work on providing in the app. Please feel free to reach out to us at inbox@shopify.com.
- Shopify Inbox Team
Muy bien para resolver dudas en el momento que el cliente esta mirando la pagina web
Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. Good
I wish setting up the website with shopify personnel was easier - we had a shopify chat person tell us to delete ourselves from our website and she could not fix it. It also identifies spam and enables you to block senders you don't want to be in communication with.
Customers can get in touch with us quickly letting us resolve issues promptly. We can also give them discounts because of problems or show products that may be a good substitute if they are dissatisfied with a purchase.
does a decent job crafting answers
This makes communicating with potential and current customers a breeze!