Shopify Inbox , 2.626 recensies

Algemene beoordeling
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 15% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
27 november 2023

I think it is great. Much easier and better, and much more efficient than emails. Just wish there was a link to where I could include in my contact form as a few customers still send messages via email and then our response often ends up in their spam box and goes unseen. Inbox is great because there is no dropped communication.

Hannah Rose Vintage Boutique
Verenigde Staten
Bijna 2 jaar gebruiken de app
15 september 2023

This app is extremely helpful and as a result I haved closed some sales that would have otherwise disappeared into the abyss. An essential tool to speak with legitimate customers and I highly recommend it.
The only problem I have is much the same as the previous comment. Although I block them NIGERIA is a massive problem on this app. I Often get hit with "so called shopify agents from nigeria trying to solicit business, who have very thick skins and do not take no for an answer no matter how disinterested or unfriendly your response is- in other words scam artists" who badger me from dusk to dawn multiple times a day. I have been driven to responses that are not usually part of my vocabulary. I do appreciate the ability to block them as they pop up but it does not take away the frustration of having to deal with them.

Meer dan 3 jaar gebruiken de app
21 november 2023

It seems to be well maintained and updated, works reliably, nice to be able to collaborate with other employees to assist inquiring customers, only picky thing would be I wish we could customize the UI a little more like G-Mail Inbox, etc, and perhaps incorporate the AI capabilities for creating replies quicker, etc

Little Stinkers Belleville
Meer dan een jaar gebruiken de app
13 oktober 2023

This app is a fantastic resource for direct customer communication on your website, and the best part is that it's completely free! Plus, it won't slow down your site and integrates seamlessly with your website. What more could you ask for?

Ongeveer 2 jaar gebruiken de app
27 oktober 2023

I love this app. I've had many real time and other conversations with customers that have led to sales because of Shopify Inbox letting me know right away that a customer wants to communicate.

Mr. Joe’s Really Big Toys & Collectibles
Verenigde Staten
Bijna 2 jaar gebruiken de app
26 november 2023

Excellent app. Stopped using paid apps as this was so easy to use and had all the features we required and is free. Recommend you try it for your business too. MLx

Magnolia Lane
Meer dan 2 jaar gebruiken de app
23 oktober 2023

Shopify Inbox is helpful. It makes it easy for the potential customer to ask questions about the product. You have a better chance of converting them and making the sale.

Kelly's Department Store Waterford
Bijna 2 jaar gebruiken de app
22 oktober 2023

I love this app! I like knowing when I can't shat right away it comes directly to inbox and I can respond that way and they will receive an inbox message.

Bert's Clay Creations
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
3 november 2023

It's easy to use, and has everything I need to chat with my customers in real time. The option to "add a discount" makes the converstions more valuable to my customers as well and encourages them to chat again. :-) Thanks!

Orchard Hill Novelties
Verenigde Staten
9 maanden gebruiken de app
11 november 2023

I find the Shopify Inbox to work perfectly in my store. As soon as a customer has a question and sends me a message I am notified right away and can reply quickly.

Extinction Level Event
Verenigde Staten
Ongeveer een jaar gebruiken de app