Avaliações (5 734)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 78% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
27 de fevereiro de 2024

Inbox has grown over the years, and now is a fully functioning way of communicating with customers. Plus it has a location function in the customer profile section, so you can tell if you're dealing with scammers.

Pyramid Comics & Cards
Estados Unidos
Almost 3 years usando a aplicação
18 de março de 2024

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The Glow Beauty Edit
Austrália
Almost 2 years usando a aplicação
23 de fevereiro de 2024

very simple to understand format,easy to chat with customers and solve their problems.

www.cymakled.ca
Canadá
Almost 3 years usando a aplicação
5 de maio de 2024

Easy to navigate. Easy to use.

Passionate about Pets
Estados Unidos
About 2 months usando a aplicação
23 de outubro de 2022

I like this app because it helps my customers reach me in real time. But I would like if they are able to show me the title and image of the items they are inquiring about. Currently they are able to say the title of the item but no image of it shows.

Rho & Nya
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Shopify 3 de novembro de 2022

Thank you for taking the time and sharing this feedback with us. We greatly appreciate your feedback and we'd be happy to bring your suggestion up with our development team. Thanks again! -Elias, Shopify Support

21 de junho de 2022

Very handy, and useful app to have to offer customer service to my customers. Highly recommend having in your shop.

Pure & Coco
Estados Unidos
Over 4 years usando a aplicação
8 de outubro de 2021

This app simply doesn’t work. The worst part is that I thought it was working fine until this morning when I opened it up and there were all of a sudden dozens of unread conversations going back months. It looks like I’ve been receiving about 10% of my messages the whole time I’ve been using the app. I’m really horrified that all these customers have been ignored because this app didn’t A) notify me of the messages and B) show them in the inbox.

Milkface Nursingwear Inc
Canadá
Over 4 years usando a aplicação
Questão respondida por Shopify 13 de outubro de 2021

Thank you for writing your review and I am sorry to hear that you experienced this delay which caused you to miss messages from your customers. I would encourage you to contact our support team directly, who can authenticate you on the store and troubleshoot this issue in more detail: https://bit.ly/2AWw5VA. If the problem can be diagnosed then hopefully we can prevent this from happening again in future. -Victor, Shopify Support

29 de fevereiro de 2024

good chatting box, instant answer is very good

eworkmart
China
Over 2 years usando a aplicação
5 de maio de 2024

products are free of sulfates, parabens, silicones and other harsh chemicals that can damage your hair and scalp. They're also enriched ...

product-details-catalog-management
Espanha
About 2 months usando a aplicação
18 de fevereiro de 2024

this app is very convenient and work good

Zippy Dynamics Dog Apparel
Estados Unidos
About 3 years usando a aplicação