Shopify Inbox

Connect with customers and drive sales with chat– for free

  • Popular junto de empresas nos Estados Unidos da América

Preço: grátis

Destaques da aplicação

  • Fluxo de trabalho integrado: utilize diretamente no admin Shopify

Secção de valores-chave

Turn browsers into buyers

Share products, discount codes, and get powerful insights so you can sell more and focus on chats that convert.

Help more people in less time

Create quick replies, instant answers, and automated messages all from your admin and keep your brand consistent.

Centralize chats in one place

Chat in real time or use email to follow up when you can’t talk to customers live.

Shopify Inbox

Shopify Inbox

About Shopify Inbox

Shopify Inbox is a free messaging app that lets you turn more chats into checkouts, no matter where they start. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Here’s what you can do with Shopify Inbox

  • Customize chat for your online store in just a few clicks from Shopify admin.
  • Connect Facebook, Instagram, and more to Inbox so you can easily manage customer conversations within a single app.
  • Instantly identify chats likely to lead to sales and understand customer needs with automatic message classification.
  • Know what customers have in their cart when they reach out to you using online store chat.
  • Send products, photos, and discounts without leaving the chat window to close sales faster.
  • Create a custom greeting and set expectations so customers know when you’re available for real-time help.
  • Save time by letting shoppers find instant answers to common questions about shipping rates, timelines, returns, and more.
  • Automatically collect a customer’s contact information before the chat starts so you can continue the conversation even if customers leave your store.
  • Use metrics in your admin to understand how chat is performing so you can plan for growth with confidence.

Eligibility requirements

To use Shopify Inbox you need:

  • An active Shopify plan
  • Access to a desktop web browser or an Apple or Android device to receive and respond to messages on shopifyinbox.com or via the Inbox mobile application

Data de lançamento

Shopify Inbox

Shopify Inbox

About Shopify Inbox

Shopify Inbox is a free messaging app that lets you turn more chats into checkouts, no matter where they start. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Here’s what you can do with Shopify Inbox

  • Customize chat for your online store in just a few clicks from Shopify admin.
  • Connect Facebook, Instagram, and more to Inbox so you can easily manage customer conversations within a single app.
  • Instantly identify chats likely to lead to sales and understand customer needs with automatic message classification.
  • Know what customers have in their cart when they reach out to you using online store chat.
  • Send products, photos, and discounts without leaving the chat window to close sales faster.
  • Create a custom greeting and set expectations so customers know when you’re available for real-time help.
  • Save time by letting shoppers find instant answers to common questions about shipping rates, timelines, returns, and more.
  • Automatically collect a customer’s contact information before the chat starts so you can continue the conversation even if customers leave your store.
  • Use metrics in your admin to understand how chat is performing so you can plan for growth with confidence.

Eligibility requirements

To use Shopify Inbox you need:

  • An active Shopify plan
  • Access to a desktop web browser or an Apple or Android device to receive and respond to messages on shopifyinbox.com or via the Inbox mobile application

Data de lançamento

Avaliações

4.4 de 5 estrelas

A avaliação geral reflete o estado atual da aplicação. Embora considere todas as avaliações da aplicação, dá prioridade às mais recentes.

  • 5 de 5 estrelas
    58% das classificações são de 5 estrelas
  • 4 de 5 estrelas
    18% das classificações são de 4 estrelas
  • 3 de 5 estrelas
    8% das classificações são de 3 estrelas
  • 2 de 5 estrelas
    5% das classificações são de 2 estrelas
  • 1 de 5 estrelas
    12% das classificações são de 1 estrelas

mohanboutique

Local Estados Unidos

I love that the app can also be on my mobile, so I can get notifications on the go. I have had interactions the same day the app was install. I would recommend this for any business owner with a website.

Paper Pieces

Local Estados Unidos

This is feature is amazing! I wish the 'contact us' form would flow into Shopify Inbox, too, as to reduce the number of inboxes our team has to check. I think a Desktop App for Macbook would be useful, too.

Banana Avenue Boutique

Local Jamaica

Shopify inbox is the only one of its kind. Here are three reasons why you need this app
1. It integrates your messages in one place. IG, FB, and your store chat with customers are in one easy and convenient place. This saves me so much time. 2. Being able to share the store's discounts as well as the products makes it very convenient for my customers and myself. I can see which page potential customers are on and the products they've added/removed from their cart 3. You get a view of your customer's journey as it shows the pages that your customer is chatting from when they chat with you from your website

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