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Hi, I find the Inbox App generally pretty good. The main issue I get is that as I access the Inbox from various devices sometimes the sync between them all doesn't seem to be consistent. Also I find that messages remain unread and flagged as such on the App icon, even after they have been read. This seems to relate to the sync issue. Besides that it is a handy business tool and I would recommend people to try it.
Thank you for your feedback. It is greatly appreciated! I will provide these concerns to our developers on your behalf. - Skye, Shopify Support
Very easy to use. I really love the notifications and it has an easy integration with our store!!!!!
This app does the job, but I'd really like the option to be able to block certain countries from even sending a message or the ability to send certain countries right to the spam box.
Thank you for taking the time to leave a review, and I'm glad to hear the app is working for you! I see how a feature like this would be valuable, and I'll be sure to pass your feedback along to our developers. - Greta, Shopify Support
I like that I get notifications when someone has messaged me from my Shopify store and I can reply back in a timely manner.
Good app easy to use works very lean on cellular networks as well.
it is better if it can integrate to facebook messenger
very convenient
App works flawlessly. Great Job, Thanks
Fun Fast & Friendly App Service! The mobile app is better than the desktop version. I believe the desktop should mirror the mobile app. I work from desktop most of the time.
Great for responding to customer queries and staying on top of sales opportunities.