Avaliações (4 832)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 78% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
3 de fevereiro de 2024

No issues so far :)

Tasha's Top Frames
Canadá
7 days usando a aplicação
26 de setembro de 2023

Thank you I like this a lot. It helps me have direct connection to my customers.

Shelly Jo Hypno Aminos
Estados Unidos
4 months usando a aplicação
17 de julho de 2023

was very good. I can speak with my clients every day, every hours. It is a good and useful application.

Happy Pets
Estados Unidos
2 months usando a aplicação
15 de setembro de 2023

Love this feature. Very helpful when speaking to customers and cuts down on the number of emails and calls. Also, the auto generated responses (and their suggested ones) have been fantastic. The email feature if not currently available also keeps us "in touch" with the customer offline.

Up Country Wholesale
Estados Unidos
24 days usando a aplicação
25 de julho de 2023

great app, looks like people want use the online chat more and take a good experience with the customer

Zelda Cards
Hong Kong, RAE da China
3 months usando a aplicação
16 de outubro de 2023

So far so good. we are still to experience it all. We just started. We hope we will have a wonderful experience.

AI.Enterprise
Canadá
2 months usando a aplicação
15 de dezembro de 2023

increible para solventar dudas a clientes

Urban Fashion Tenerife Online
Espanha
Over 3 years usando a aplicação
Editado a 13 de novembro de 2023

For a free app it works fine. If basic message templates were added for instant answers that would save us a lot of time. Other apps have them. Easy, peasy.

SLEEPZZZ .
Austrália
3 months usando a aplicação
Questão respondida por Shopify 23 de agosto de 2023

Hi, thanks for taking the time to leave your review here with us. I'm sorry to hear that you've had a negative experience with our live support team. If you're looking to allow your Staff members to access specific features of Inbox, you'll need to set them up with the correct permissions: https://shopify.link/05Qk on their Staff account, as detailed below.

- To reply to customer messages: ‘Customers’ permissions
- To send product pages in chats: ‘Products’ permissions
- To send discount codes in chats: ‘Discounts’ permissions
- To send draft orders in chats: ‘Draft Orders’ permissions

If you still need further help however, I encourage you to contact our live support team once more: https://shopify.link/qLKl, so that we can have another try at assisting you. Thanks! -Kimi, Shopify Support

19 de junho de 2024

:)

Tienda Oficial Charros Jalisco Béisbol
México
About 4 hours usando a aplicação
6 de fevereiro de 2024

muy buena

Mayoreo Calzado Andy
México
Almost 2 years usando a aplicação