Avaliações (4 753)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 78% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
27 de julho de 2022

This has evolved into a great way for us to capture customer queries. we are very happy with how it works and is proving great at capturing customer details as well.

No Guilt Bakes
Reino Unido
Over 2 years usando a aplicação
20 de abril de 2022

Reliable app. Easy and free to use. No problems so far. Would recommend to everyone just starting up.

The Homestore
Nova Zelândia
Over 2 years usando a aplicação
5 de março de 2022

Help us to communicate with my customers.
It's better if I can view the pictures of my products when my customer contacts us.

Bali Lumbung
Estados Unidos
Over 2 years usando a aplicação
14 de agosto de 2023

FREE and adds trust between the customer and seller. I also use it for reassuring addresses, and if there are special notes I have to tell my customers, I directly use this APP.

Kumare Beauty
Estados Unidos
Almost 2 years usando a aplicação
21 de maio de 2022

all good lots of features and happy days thank you .................................................................................

PC Traders Ltd
Nova Zelândia
Over 2 years usando a aplicação
20 de outubro de 2023

Wenn man sich darauf einlässt und auch oft am Rechner sitzt, kann man ganz schnell Kundenadfragen beantworten. In 90% der Fälle hat das auch zu einem Kauf geführt. In Deutschland freuen sich Menschen noch über ein wenig Beratung. Wer nicht viel am Rechner sitzt, bekommt die Nachrichten per Email und antwortet eben später!

Alpaka Kontor
Alemanha
8 months usando a aplicação
26 de novembro de 2021

Something doesnt work at all now ... When we want to go inside this app, The page say There’s a problem loading this page There’s a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify. If that doesn’t work, visit our status page
(opens a new window) for updates and try again later.

ToysGamesPuzzles
Canadá
Over 2 years usando a aplicação
Questão respondida por Shopify 30 de novembro de 2021

Thank you for notifying us of this issue here and for writing your review. If you have not done so already, I would recommend trying to log into your Shopify store through another browser or device to see if the issue is also present there when you try and access the app. It's possible that the error you have seen is browser-related and will not be present when you try another.

However, if the issue persists when trying to access the admin and the app this way, please contact our support team directly so that this issue can be troubleshooted and investigated in more detail: https://bit.ly/2AWw5VA. -Victor, Shopify Support

31 de março de 2022

Works great so far! I've been using it for months and it really helps with connecting with our customers and answering their questions efficiently.

ShapeWaist
Estados Unidos
Over 2 years usando a aplicação
14 de outubro de 2022

It works well. Somehow, I still miss some of the notifications. If the notifications kept coming until answered, that would make it near perfect.

Offer Down Discount Warehouse
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Shopify 28 de novembro de 2022

Thank you for providing your review and I am glad to hear that Shopify Inbox has worked well for you thus far. Having the notifications repeat if unanswered would indeed be a helpful addition and thank you for sharing this piece of feedback with us; I will be sure to share this with our development team. -Victor, Shopify Support

28 de outubro de 2020

Great app, looking forward to more features that are soon to come. Just applied the app to our site TruestYou.com

TruestYou
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Shopify 2 de novembro de 2020

Hello TruestYou, thank you very much for your feedback and review! You are correct, we will be releasing more features soon to help with running your store.

If you have any questions, don't hesitate to contact us directly at ping@shopify.com.

Best regards,
Veronica N.
Senior Support Specialist - Ping