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Great app to offer awesome customer service. Allows me to communicate directly with customers in real time to help them with any issues they may be having or answer questions asap so as not to lose the sale.
i get so upset when i cant figure this out because i have a learnng disability but i love how they get back to me help me with the problem.
It's a great point of contact BUT it would be AMAZINGLY HELPFUL if there was a SEARCH feature so we can easily search for chats via customer name and keywords.
Hey, there! Thank you so much for your review, and for your feedback. It's suggestions like this that help us continue to create fantastic products, and support our existing ones. I'm happy to take your suggestion here to our Inbox Team, so they can consider building it for a future update. I can't suggest what may come as a result of your feedback, but you can trust that the team is aware of your idea. Thanks again! -Imogen, Shopify Support
We used this app for our shop Supply Carton Boxes and Packaging Materials in Singapore https://www.cartonbox.sg . This App helps us very well to communicate with customers
Thank you for your kind review! So glad to hear you're loving the app so far. - Brie, Shopify Support
It makes me work in an easier way, very convenient.
So far so good
Very good application can help me better communicate with customers I hope to continue to optimize this application
Amazing and easy to use. The app is perfect for VA's as well and can be configured easily. I would rate this a 5 out of 5 App
It works well for managing communications with clients. It's a mini CRM not just a messaging app. I like how I can have automatic replies.
Cumple con su función, la conexion con los canales sociales es excelente y las herramientas para contestar son las esenciales. Echamos en falta que sea más como un CRM con un funnel, poder agregar las redes sociales dentro de un contacto, estadísticas de los agentes y conexión con las compras de los clientes desde redes sociales.