Avaliações (5 092)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 78% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
19 de outubro de 2023

muy buena

Divinas.mayorista
Chile
About 1 month usando a aplicação
9 de junho de 2022

I like how I can access my stores chat on the computer or on my phone. It helps me run my own CS without hiring someone, because I can literally engage with my customers from any point in my life.

ThreadedArmor
Estados Unidos
Over 3 years usando a aplicação
26 de outubro de 2022

Very easy to use. I really love the notifications and it has an easy integration with our store!!!!!

Amarte
Estados Unidos
Over 3 years usando a aplicação
25 de fevereiro de 2022

I like that I get notifications when someone has messaged me from my Shopify store and I can reply back in a timely manner.

Forever Sky Studio
Estados Unidos
Over 3 years usando a aplicação
22 de abril de 2022

Fun Fast & Friendly App Service! The mobile app is better than the desktop version. I believe the desktop should mirror the mobile app. I work from desktop most of the time.

S. Denton Collection Co.
Estados Unidos
Over 3 years usando a aplicação
Editado a 26 de junho de 2024

The app is simple and hasslefree. It seems to work extremely well and doesn't really have any shortcomings. We are looking at some form of integration with an AI system but it's early days yet but clearly we can see the potential is there although we assume that shop I will probably probably enhance its capabilities in this area over time. It certainly simple for the staff to use as it currently is to discuss issues with customers and also to upload attachments and instruction sheets.

MWC - Military Watch Company
Irlanda
Over 3 years usando a aplicação
Editado a 10 de junho de 2024

I'm thoroughly impressed by the utility of this app. Its user-friendly interface makes navigation a breeze, significantly enhancing my communication with potential customers. I highly recommend it for its ability to boost customer satisfaction and drive sales.

Pelvic Pain Solutions
Estados Unidos
Over 3 years usando a aplicação
21 de fevereiro de 2023

I love this app! It makes it convenient and easy to respond to my customers in a timely manner. Resulting in sales.

Scenic Bridal Things
Estados Unidos
Over 3 years usando a aplicação
25 de novembro de 2023

リアルにお客様と会話ができる。ご注文予定の状況がわかる等の良い点たくさんあります。スマホでこのアプリを使うと、複数店舗の切り替えが、自動で行われるときもあれば、そうでもないとき、一旦ログアウトすること必要とされ、そこは使い勝手悪いです。

EVLIE
Japão
6 months usando a aplicação
8 de fevereiro de 2021

希望能增加多种颜色及形状选择,现在的效果是图形和颜色有限,选择性比较少,比较影响体验的感觉。速度方面非常方便,达到了预期的想法,让沟通变得非常轻松,只是操作界面如果可以更加丰富,那就更完美了。只希望这款应用能越来越好。

EVOLID URBAN BIKE
Alemanha
Over 3 years usando a aplicação
Questão respondida por Shopify 24 de fevereiro de 2021

Hello EVOLID URBAN BIKE, thank you for the 5 star review and excellent feedback!

I'm so happy to hear that you find the app easy to install and communicate with customers. Additional customization options for button placement and look is great feedback to share with our Developers.

If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping