Avaliações (5 766)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 78% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
16 de junho de 2022

I really like this app. It helps to contact customers and marketing professionals who offer a transaction.

Susanna beauty store
Arménia
Over 1 year usando a aplicação
Editado a 1 de janeiro de 2021

very easy very good app for customer support. integration with other apps are easy. thanks shopify..

Sanare Shopping & Sanare Go LLC
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Shopify 14 de janeiro de 2021

Hi Sanare Shopping & Sanare Go LLC, thanks for the wonderful review!

I'm glad to hear that you are having a good experience with the app thus far. If you ever have any questions or feedback, please do reach out to our support team at ping@shopify.com.

Best,

Ruby C.
Senior Support Specialist - Ping

Editado a 2 de março de 2024

Great app. Very useful for getting quick messages from customers while they browse online at your website. Really love this app and has helped us sell more to our customers. Highly Recommended for all Shopify Merchants. Fun Foods Canada https://funfoods.ca

Fun Foods Canada
Canadá
Over 1 year usando a aplicação
24 de outubro de 2023

Muy fácil y práctica

Cuida tu calzado
México
Over 1 year usando a aplicação
6 de abril de 2023

Best App ever in shopify so far to add to your store!

Best Old Games
Estados Unidos
Over 1 year usando a aplicação
25 de março de 2022

I love the ease of Shopify inbox. Everything Shopify does is easy, including reaching out for support. They really are awesome!

Pearce & Parker
Estados Unidos
Over 1 year usando a aplicação
26 de janeiro de 2023

I am very happy with this app. I can communicate easily with customers. It works well and it is easy to use

Creative Designs of the OBX
Estados Unidos
Over 1 year usando a aplicação
24 de setembro de 2022

www.luxevaas.nl is zeer tevreden over deze app. Ons service center bied onze klanten nog meer mogelijkheden om een goede conversatie te hebben met onze klanten.

www.a-decoratie.nl
Países Baixos
Over 1 year usando a aplicação
26 de julho de 2023

Title: Seamless Customer Connection Made Easy with Shopify Inbox!

Rating: ⭐⭐⭐⭐⭐ (5/5)

As a business owner, connecting with our customers has always been a top priority. We've tried various tools and platforms, but none have come close to the efficiency and effectiveness of Shopify Inbox. This app is an absolute game-changer when it comes to communicating with our customers, and it has significantly improved our overall customer experience. Here's why we highly recommend Shopify Inbox:

1. Centralized Communication: Shopify Inbox brings all customer interactions under one roof. From emails to chat messages and social media inquiries, everything is organized in a simple and intuitive dashboard. No more juggling between different platforms to reply to customers.

2. Real-time Messaging: The app's live chat feature allows us to respond to customer queries instantly. Customers love the quick response times, and it has undoubtedly boosted our reputation for excellent customer service.

3. Mobile Accessibility: Running a business often means being on the go. The Shopify Inbox mobile app enables us to stay connected with customers, answer questions, and manage orders even when we're away from our desks. It's incredibly convenient!

4. Automated Responses: With the help of customizable autoresponders, we can handle common queries effortlessly. Whether it's a shipping update or a simple thank-you message, Shopify Inbox takes care of it, saving us valuable time.

5. Order Tracking: Keeping customers informed about their orders is crucial for satisfaction. Shopify Inbox allows us to send tracking updates directly to customers, reducing the number of "Where is my order?" inquiries.

6. Personalization: The app also allows us to view customer profiles and order history. This data helps us personalize our responses and offer tailored recommendations, making customers feel valued and understood.

7. Tagging and Categorization: Managing a growing customer base can be overwhelming, but Shopify Inbox's tagging and categorization features simplify the process. We can sort conversations based on priority, order status, or any other criteria we choose.

8. Integration with Shopify: As expected from a Shopify app, Shopify Inbox seamlessly integrates with our store, making it a natural extension of our workflow. There's no need for a steep learning curve; we were up and running in no time.

In conclusion, Shopify Inbox has revolutionized the way we connect with our customers. It has not only streamlined our communication but also helped us build stronger relationships with our clientele. The convenience, automation, and personalization options are worth every penny. If you're looking for a tool to elevate your customer service game, we wholeheartedly recommend Shopify Inbox. It's an invaluable asset for any business wanting to create an exceptional customer experience.

Dreamcatchers Reality
Estados Unidos
Over 1 year usando a aplicação
6 de outubro de 2022

Great app to resolve customer queries and this helps in conversations and sales. It is a must-have app for a Shopify Store.

Awethentic Gallery
Hong Kong, RAE da China
Over 1 year usando a aplicação