Shopify Inbox

this app is great. Should be able to switch between two different stores would be great! We have three stores. I hate signing out to check other store messages.

We have seen an increase in sales from using Inbox to chat with customers with questions about specific products. The FAQ auto response is awesome and saves us a ton of time answering repeat questions. I really like that if we don't get back to a customer right away with their answer, our responses are sent to them via email. Great add on.

This is the smoothest chat app that is on Shopify. Easy to use and works perfectly on our IOS devices.

Certainly does the job for a free app. Multiple staff members can respond which is a great feature. The only thing is we get double emails as one goes to the primary shop email and the second for all staff.

Great App for getting all my messages in one place. Much easier to manage and more efficient. Would highly recommend to all businesses.

The app is very useful and clean. My only concern is that there is no way to get the lead's phone number when the chat is started (at least I don't know how to, if possible).

Works great! Customers have started chats with me that otherwise would have just bounced. I do wish there was an easy way to schedule availability so I don't get chats past midnight :)

It's Amazing and I can Manage all my Messages here even the comments. It's easy to manage the Instagram messages and Facebook also.

Helps answer easy questions automatically and make quicker contact with customers when the auto system can't answer, PLUS make customer feel better and safer with your store

Amazing, easy to use. User firendly.
Good both from desktop & from app.
It increased our sales form the first min we installed it.

Thank you Shopify!