Avaliações (5 120)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 78% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
28 de julho de 2022

Its easier to talk with my clients across multiple platforms, by using this tool. I really like it so far

Prigma
México
5 months usando a aplicação
17 de agosto de 2023

One of the Easiest Platform For StartUps, We came across..And We Use pretty much all know e-commerce platforms !!

5 Fusions Marketplace
Canadá
5 months usando a aplicação
5 de setembro de 2022

The inbox really helps communications with customers. I'd like to have the app send an email to my inbox once I get a message.

Operation Cookies
Estados Unidos
5 months usando a aplicação
14 de agosto de 2022

La aplicación es muy buena y la plataforma es excelente.El servicio al cliente es de primera. Lo recomiendo 100%

Nueva-Moda-Boutique-By-Giselly
Estados Unidos
5 months usando a aplicação
27 de dezembro de 2023

Excelente app, dentre todas as opções do mercado que são caríssimas, essa sem dúvida é uma das melhores e o melhor de tudo, gratuito

VIRT DESIGN
Brasil
7 days usando a aplicação
29 de julho de 2022

We are not able to get ringing notification on phone when a custer is jumping on the chat to solve the concerns.

Mercy Abounding
Reino Unido
5 months usando a aplicação
Questão respondida por Shopify 16 de agosto de 2022

Hey, there. Thanks so much for taking the time to leave us a review for Shopify Inbox. If you're having issues with getting notifications from Inbox, this is likely due to the app not having the permissions needed to send notifications. Please, access the 'settings' area of your mobile device and then look for 'notifications.' From there, find the Inbox app and select it. There should be a toggle in there for you to turn on notifications for the app. If you've turned them on and still don't receive the notifications, please reach out to our Live Team (https://bit.ly/2AWw5VA) for some additional support. - Imogen, Shopify Support

21 de julho de 2022

I think is good.very convenient to talk with the sellers,we will always use it,hope can be more good to our online shop.

ezpatio2u
China
5 months usando a aplicação
9 de novembro de 2022

I use this app to help live chat with customers, which provides a great deal of confidence. It works as advertised, but changing and editing features, especially notifications is not intuitive.

RivianStyle
Estados Unidos
5 months usando a aplicação
24 de agosto de 2023

chat icon is directly over Checkout button for some themes and diasables function of it. not recommended...

OceanWash
Alemanha
5 months usando a aplicação
Questão respondida por Shopify 29 de agosto de 2023

Hi, thanks for taking the time to share your review with us. Our developers are aware of the issue with the chat icon in obstructing the cart pop-up or drawer, and have since pushed a fix for this.

If the issue still occurs on your store, please uninstall the Shopify Inbox app, then reinstall it again as this should help fix the issue. If it doesn't however, you can get in touch with our support team via the Help Center: https://shopify.link/qLKl so that we can conduct a more in-depth investigation on your account. Thanks! -Kimi, Shopify Support

26 de setembro de 2023

Thank you I like this a lot. It helps me have direct connection to my customers.

Shelly Jo Hypno Aminos
Estados Unidos
4 months usando a aplicação