Avaliações (5 120)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 78% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
24 de maio de 2023

The experience of this application is very wonderful. It gives customers a special experience in using my store. Thank you very much

SiliBud™
Reino Unido
3 months usando a aplicação
17 de fevereiro de 2022

This is a game-changer for our small D2C business. We used to get a ton of emails to the support & info addresses and spent too much time crafting responses to each inquiry. With the chat feature we're able to quickly respond to customer questions in an informal manner and it's been awesome for us. Definitely seeing more conversions and happier customers. Support questions are quickly addressed and general inquiries can be found with the pre-loaded responses. Well done Shopify!

Archer Components
Estados Unidos
3 months usando a aplicação
8 de março de 2023

very good
Really it's very cool
It works around the clock and the support is very generous. Thank you, Shopify

InStore82Store
Egito
3 months usando a aplicação
Editado a 15 de outubro de 2020

I love this app. Works fine. Had a small issue Contacted support, they reacted super fast. They fixed the issue in less than 2 days. No issues besides This one works perfect. Super easy to set up. Would be Nice to switch to dark mode. Hope you add This feature in the futures

Zenso Spirituals
Países Baixos
3 months usando a aplicação
Questão respondida por Shopify 13 de outubro de 2020

Hello Zenso Spirituals, thanks so much for your review and even more so for pointing out the cropped chat bubble! We indeed have that issue in front of our developers now, and waiting on a fix for that.

We really appreciate merchants like yourselves that point out little glitches and bugs, it helps us improve the app. Otherwise, hoping you are enjoying the app.

Thanks again and all the best!
Veronica N.
Ping Support

26 de novembro de 2022

Great app to convert visitors to customers. Great app and Highly recommending to others, You will not regret it

Pure Aussies
Austrália
3 months usando a aplicação
15 de junho de 2022

Very easy to navigate and useful to communicate with customers. We are very pleased and happy with the app!

EcoSouLife
Austrália
3 months usando a aplicação
16 de fevereiro de 2022

So far so good. I wish it shows the SKU of the item the customers browsing instead of: XXX messaged you from xxx page.

E Auto Inc.
Estados Unidos
3 months usando a aplicação
Questão respondida por Shopify 7 de março de 2022

Thank you for writing your review and I'm glad to hear that you're enjoying Shopify Inbox thus far. I can see why this would be helpful and I'll be sure to pass your comments onto our app development team; we appreciate your feedback on this. -Victor, Shopify Support

28 de junho de 2022

It has facilitated my customer service experience and growth in sales by helping my customers on their doubts.

All Ways 99
Estados Unidos
3 months usando a aplicação
23 de setembro de 2023

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THE NEWAVE STORE
Emirados Árabes Unidos
About 2 months usando a aplicação
11 de fevereiro de 2021

Simple interface and works very well so far. Integrates well with the team and connecting with customers is fast.

InnovativeIndia
Índia
3 months usando a aplicação
Questão respondida por Shopify 24 de fevereiro de 2021

Hi InnovativeIndia, thank you for the five star review!

We really pleased you are using the app to establish connections with your customers quickly and that you find the interface easy to use. Hoping this leads to increased conversations and conversions for you.

If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

All the best to you.

Ruby C.

Senior Support Specialist - Ping