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Not being able to hit return whilst replying is a real issue. So painful!
Thanks for sharing your feedback. We just wanted to share that you should be able to change this setting in the app. Under Settings > Message preferences we have an option to make it so that hitting Return will create a new line rather than send the message. Hope this helps! Feel free to reach out to us at inbox@shopify.com if you have any trouble with it.
- Shopify Inbox Team
Many of us shopify people run multiple shopify stores, I'd like Inbox to stay logged in across multiple accounts at the same time so I could get chats from all on the same iphone
Hey there! Thank you for taking the time to provide feedback about Shopify Inbox. I'll make sure to channel this to the product team for their consideration! - Dirk, Shopify Support
It's nice, but there’s definitely room for more improvements!
Thanks for sharing your feedback. We would love to hear more about what types of improvements you would like in the app. Feel free to reach out to us at inbox@shopify.com with any suggestions or issues you are having.
- Shopify Inbox Team
im just at 3 stars cause its a little iffy.. but does its job
Works fine - but doesnt make any sense that it no multi language.
Shopify build it and Shopify build markets / Translate & Adapt.
A good way to communicate with customers.
It's easy to navigate but there are a few things that could be better.
I wish there was more flexibility in the front-end interface
Good basic tool. Would be nice to have more features like what is in the Shopify Support teams chat.
Hello, there. Thank you for taking the time to leave a review for Shopify Inbox. We're glad to hear you like the app! If you would like to share specific feedback with our team, we'd be happy to have a chat with you and explore options for your needs. Feel free to reach out to our team here: https://shopify.link/WJna. -Rick, Shopify Support
the live chat does not update side by side i have to close the chat and come back:(
Hey, there! Thank you for your review. We'd love to look into the issues you've experienced further, please contact us at: inbox@shopify.com so that we can get some eyes on this issue for you! -Maz, Shopify Support