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Very useful tool to provide online assistance to customers. More great improvements added all the time! Awesome.
Thank you for taking time to leave this review, and also provide this feedback suggestion. I will be passing this suggestion onto our dev team. Thank you! -Ivy, Shopify Support
this app helps me a lot to contact a lot of costumers and convert more sales in my store thank you Shopify for this amazing app
no install this app its impossible to remove ! en plus elle est vraiment moche de ouf c'est abusé !!!
Its free and better integrated than the alternative from Meta. So its a no brainer to at least try and see if it fits your needs. The android app is not amazing. And I wish it also had a windows app or better webapp where you could stay logged inn more permanently.
LOVE IT! I suggest all who want to engage customers timely and accurately use this app for their entire team!
Shopify inbox is wonderful. The client insights and communication options are second-to-none. In my opinion and personal experience as a solopreneur, if you're not using Shopify to run your product-based business - be it B2B or B2C - you're doing it wrong. Everything I've used on the platform to date is user-friendly and is constantly being refined. Their customer service is super helpful, knowledgeable and speedy. They've made excellent app recommendations with regard to my business needs and their resources are robust. You can tell they pay attention and care about the apps being added. Everything works as it should (or better) and zero scams have happened. Again, this is just my opinion. I've been using this platform for around 3-4 years now and am so happy I made the switch. Thank you, Shopify. 5 stars.
Good app but loads and alerts me of messages very slowly. Many times customers have left before I am able to reply to them. Is there a way to speed it up?
Hi there, Canine Athletes. Thanks for leaving a review for Inbox! We're said to hear that the application seems to be delayed with loading and notifying you of incoming messages. We recommend that you reach out to our Live Team (https://bit.ly/2AWw5VA) so they can look into the situation for you, and advise you on some troubleshooting steps. -Imogen
Great. Easy to set up and use and link to the business. Phone app means you can keep up to date with it while you are not at your desk. Cant turn it off during closed hours but this means you don't miss customers and can get back to them the next day.
TOO SOON TO RATE. ITS STARTING OF GREAT
Prático, eficaz e conexão ao Messenger do Business Suite. Permite gerir todos os contactos num só sítio. Recomendo!