Avaliações (5 855)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 79% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
4 de janeiro de 2023

Excellent app. Our sales conversion dramatically improved after the installation. Builds in customer relations with human touch and our premium customer service in a concrete way. We managed to recover abandoned carts that would be lost forever only relying in the automated emails.
On/off switch or automation for working hours would be a plus. Overall, excellent app.

Coreana Chile
Chile
Aproximadamente 2 meses usando a aplicação
15 de setembro de 2022

We use this app as a convenience for our customers. Lots of times we get inquiries off hours when customers are reluctant to call. It works well. I like that it will switch to e-mail if the customer leaves the store before we can provide a personalized response. I wish there was a better notification sound when someone asks a question.

90racing
Estados Unidos
Quase 2 anos usando a aplicação
6 de setembro de 2023

It's easy to use and notifies you when customers message you. The only thing I wish it did is text you when someone reaches out. They do have an app, though!

Pure Dermal Care
Estados Unidos
Aproximadamente 2 meses usando a aplicação
15 de dezembro de 2023

Class

Discount Supplements
Reino Unido
Quase 2 anos usando a aplicação
23 de fevereiro de 2022

This app has really helped me connect with my potential customers instantly and I am confident this has helped increase conversion by at least 25% (we are a small, but growing startup)! The phone app helps me stay alert whenever a customer is trying to ask a question to complete a purchase, or it routes to our support email address so I can answer while away from service.

GnarLab
Estados Unidos
Aproximadamente 2 meses usando a aplicação
15 de abril de 2022

The integration with shopify is very nice. Order information, number, customer. It's all there. Only thing is that the app on my iphone is quicker than the website. Sometimes the browser is like a minute slower with the message. Not perfect for a chat app.

Dutch Mud Men
Países Baixos
Quase 2 anos usando a aplicação
9 de novembro de 2023

Easy to set up the chat. It helps us to respond to customers on time.

TMCRAFT
Hong Kong, RAE da China
Aproximadamente 2 meses usando a aplicação
Editado a 16 de abril de 2024

The notifications don't always work, but this has been a great way to improve our customer service, and the speed in which we get our customers what they need. Everything works pretty seamlessly in the chat (giving discounts, links to product pages, even being able to see a brief overview of the customers profile) and this allows our team to work quickly, and efficiently.

Lockhart's Authentic
Estados Unidos
Quase 2 anos usando a aplicação
2 de setembro de 2023

muy buena aplicacion

Smart Shop online
Espanha
Aproximadamente 2 meses usando a aplicação
21 de junho de 2022

Great app. Improving every time. Needs some improvements in awesome functions to work as best on marketplace.

ROSAS SAS
Colômbia
Quase 2 anos usando a aplicação