Shopify Inbox

很好用！ 大大缩短了与客户之间交流的时间！客户的问题我们能够第一时间解决，不用像以前等几个小时。帮助我们卖家能有效察觉到产品问题所在！及时改正！顾客也能够放心购买！很好！很棒！很满意！希望能持续设计出更多高效率的软件解决用户痛点！

Sehr gute App. Wir sind sehr zufrieden, es ist eine gute Möglichkeit mit Kunden in Kontakt zu kommen.

It was very helpful setting up my clothing business and chatting with costumers very quickly. i love it.

Enter を押すと送信されるのは良くない。文字変換が頻繁にある日本語において、文章作成中のEnter は頻繁に使用するため、誤送信が頻発する。特に消費者側から文章断片が連続で送られてくるのは双方にとって良くない。

Easy to install and use. We have a large inventory selection, it makes it really easy for quick questions. Great addition to our website!

This app is really great. My only real complaint is that customers cannot upload photos. This would be helpful for our business if this feature was added.

Overall we are pretty satisfied with the Shopify Inbox. There are some additional features we'd like to see, including: -Sending Conversation Transcripts within the conversations
-The ability to search within old/closed conversations for emails
-The ability to get to an old conversation from the customers page (while there is a link that takes you to Shopify Inbox, it does not follow all the way through to the specific conversation.) Lastly, we've had some trouble with the desktop notifications working some of the time and not others. While the mobile notifications have worked well, most of our users are on desktops when monitoring Shopify Inbox.

Overall this apps is great. And I will giving 5 star if this app allow send images through the chat

The chat constantly disappears from the store page and the list of applications. I never started using it

It's an okay start, but the browser based functionality is where we need to be.
As it stands, you can't even set a conversation to closed from a browser.
Piping everything thorough a phone app means you're forcing a company to use someone's personal device to monitor messages, rather than having a team take care of it.