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This has helped us convert looky-lous into customers in just minutes. The app is great and customers are always so happy to have quick responses from us since we allow notifications on our phones.
Enjoy the App, enables quick response to customers. Great tool ! Thanks for always helping to improve my Shopify Store.
The phone is notification is so delayed, by the time you get it the customer already left your store 10minutes ago. - Inbox randomly decides to switch off and not be visible for customers.
- Inbox not great for managing conversations, I can see some elements are there
- App notifications are not a thread, each message different notification Avoid this until it's more polished and to the level one expects from a massive company such as Shopify.
Hi there. Thank you for taking the time to provide us with this review and feedback. We are always looking for ways to better our products for our merchants and we appreciate you taking the time to do this.
I would recommend reaching out to our Live support team via our Help Center (https://bit.ly/2AWw5VA) to take a closer look into some of these concerns. If they are indeed not supported in our app, our support team will happily submit your feedback up to our developers for future consideration, thank's again. -Marty, Shopify Support
I love it because I can do it with my mobile phone and have it on my desktop.
Saved five sales the first day.
Useful for quick resolution of customer issues when both parties are online with option for customers to leave a message when we are not available
Instalação é bem simples, vou começar a ultilizar e ver como a ferramenta se comporta nessa integração.
La verdad es que me han sorprendido, estoy súper contento con esta app, es una pasada, shopify me parece una gran plataforma, esto me ha dejado muy muy muy satisfecho, sigan creando cosas como estas de fantásticas, ayudan mucho a sus clientes y de esta manera, nosotros os recomendamos con amigos/conocidos/etc
É um app que poderia ser nativo do Shopify, ou pelo menos ter uma integração melhor a nível de backend. Na verdade não há integração alguma, o app abre em um novo site, quando deveria ser parte da admin. O péssimo é a necessidade de abrir o app para ficar online, para receber qualquer notificação. O Shopify deveria mudar a forma como alguns apps se comportam, mostrando notificação do app na própria administração do site.
The app is great and it definitely has helped us provide better customer support and user experience in our shop.
Esta muy bien para cuando los clientes te chatean, pero deberías poder tu abrir a los clientes para decirles cualquier cosa respecto a sus pedidos y no tener que enviar un email cuando por email todo es más lento. Por lo demás es bien