Avaliações (4 910)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 78% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
25 de julho de 2021

I made the mistake of downloading the application and it was integrated in my online store without being able to find a way to remove it, the default question which can not be removed and the title that can not be changed I do not know by what logic they did it, also the language is in english and my page is in greek, the application is a big disappointment ...

Fougio Bijoux
Grécia
26 days usando a aplicação
18 de agosto de 2022

It does what it says just fine. I'm quite happy with it :-) I was deciding if it was better to use Whatsapp or this app, but I don't think whatsapp is as integrated as this. I'm still looking into it, but for now, this will do.

Mr Cornice
África do Sul
About 24 hours usando a aplicação
Questão respondida por Shopify 6 de setembro de 2022

Thanks so much for taking the time and writing this review! We're delighted to hear that Shopify Inbox is meeting your needs. If you require any assistance with our app, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request.

That being said, if you'd like to try some apps for WhatsApp, then we'd recommend taking a look at 'Whatsapp Chat + Abandoned Cart' (https://bit.ly/3ATLfX1) or 'WhatsApp app by SuperLemon' (https://bit.ly/3xp8hnV). Both of these are extremely popular with our merchants. Cheers! -Elias, Shopify Support

27 de setembro de 2022

Leider stürzt die App oft ab. Die Kommunikation mit den Kunden wird dadurch unterbrochen. Die Funktionen sonst sind gut Ein Kunde hat meine Antwort mit einem Tag Verzögerung erhalten.

Umbratec-System
Alemanha
26 days usando a aplicação
24 de maio de 2022

Simple, fast and easy to use. Perfect for my website, it's so responsive and easy to use. I think I will use it all the time and recommend it to my business friends.

STQ SHOES
China
About 24 hours usando a aplicação
8 de junho de 2022

I like the convince of quickly being able to communicate with potential and existing customers. I also love the feature of being able to see what they have within their cart.

The Somatic Alchemist
Estados Unidos
About 24 hours usando a aplicação
11 de agosto de 2022

So far, the chat function has been a life saver. For my business, customers asking questions easily is an important factor and this chat function has made it even easier.

New Age Walls
Austrália
About 23 hours usando a aplicação
20 de outubro de 2022

总体很好,但是有时候新消息不会发邮件通知,希望改进。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

Berryera
Estados Unidos
14 days usando a aplicação
11 de janeiro de 2023

This app makes my life easier especially the auto forward to customer's email when the customer is offline.

Confidence Cosmetics
Malásia
About 23 hours usando a aplicação
16 de maio de 2022

Hello, we really hope that the Shopify Inbox can add a option that only the clients who have ordered / the clients who have registered can send us the messages. Because now we do not provide the cutomised customer service to all the clients. Thanks.

SoBuy.FR
Alemanha
27 days usando a aplicação
Questão respondida por Shopify 18 de junho de 2022

Hello, there. Thank you so much for taking the time to share this feedback with us! We understand that adding an option to only allow clients who have made purchases or registered for an account to send messages is important to you, and we'd be happy to share this suggestion with our development team for future considerations. Cheers! -Elias, Shopify Support

14 de outubro de 2022

Very cool new addition! Great way to keep in immediate touch with customers in need of assistance!!!

Berek
Estados Unidos
About 23 hours usando a aplicação