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Recently installed this - So far so good! A great way to answer some FAQ's quickly and the app works well so we can rely promptly.
Tenho tido um bom aproveitamento com o app pois os clientes sempre usam esse canal de comunicação para manter contato.
Really works just like it should. Easy to respond, customizable, and obviously perfectly integrated into Shopify.
how do u delete this app? i didnt ask for this to auto intergrate on my site. terrible. someone please help
At the moment this app is just not worth using.
1.) You cannot customise the chat bubble. (So you can say 'Need help - Click here' for example.)
2.) It seems to be very delayed. A customer asks a question, the ping app takes a few seconds, then when you reply it doesn't instantly go back to the customer.
3.) No Desktop support - Whilst you can use Ping App on iPhone it would be better for our staff if they can reply within a browser. It would be much faster as they are already working within a browser.
4.) No sound notifications
5.) No offline messages available, so expect annoyed customers around the world, when you wake up in the morning.
Hello Editors Keys,
This is all great feedback, and rest assured that the team is paying close attention to these feature requests and frustrations about the current limitations. Many of these features are already on our roadmap.
Thanks for your patience while we work to release the next version of Shopify Chat.
Best,
Ellen
it's nice to have immediate and direct contact with customers. I believe that it is way easier for them to communicate as well
Une application excellente !
Comment a-t-on pu faire sans.
Elle s'intègre et fonctionne parfaitement. Je recommande à 100%
This is a great addition to our B&M business website! Very valuable free addition to Shopify and it much appreciated!
Nice app, easy to use, but hard to get documentation. As I'm trying to disactivate the first popup that displays itself, and couldn't find a way to do so. Please help about that!
Prima mag wat snelle zijn en een beetje gebruisvriendelijker (bv standaard open in pc) net als messinger