Shopify Inbox

It's generally excellent. The only issue is that it doesn't work flawlessly in Chrome or Edge. It works fine in Firefox. If the bugs causing it to not work perfectly in Chrome and Edge could be sorted out, it would be brilliant. Separately, it would be good if the message sound in the app on an iPhone could be edited as, for me, it's a bit quiet, so it is easy to miss a chat

Quick and easy to use.

I like it, but will need to work on setting it up so I can answer customers immediately. I didn't see the messages come through right away, only when I was logged into the app on my laptop.
great, though.

Je recommande cette application, elles est très pratiques mais seul inconvénient il y a trop de personnes qui proposent des services payants dessus. Il faut juste les considérer comme spams .

Very Great App.
I'm very sure that a lot of small businesses on Shopify are tapping into the benefits of this awesome application for customer interaction and business.

it is the best

Funciona muy bien y es una app indispensable.

great service ++++

This is a great, free chat app. The "Quick Replies" function allows many pre-written answers to be looked up very quickly. Also, the built in product links show the customers photos of the product and allows quick lookups of your products.

The mobile app is fantastic as well.

The only thing I would change or add would be a feature to send a message to a customer who has not yet chatted - like a chat bubble that says "Ask us a question" so they can see the chat box more easily on the website.

Cette application est parfaite!