Shopify Inbox

It works good to contact with customers

helps streamline and so much nicer to not manage CS in email and keep within a space where all employees have easy visibility

Shopify Inbox has completely transformed how I manage customer interactions for my online store. The seamless integration with Shopify's platform makes it incredibly convenient to respond to inquiries, track orders, and engage with customers all from one place.

The interface is intuitive and user-friendly, allowing me to stay organized and promptly reply to messages. I especially appreciate the ability to customize responses and automate common inquiries, saving me valuable time while ensuring customers receive timely and personalized support.

The real-time notifications keep me informed of new messages, ensuring I never miss an opportunity to assist a customer. This has undoubtedly improved customer satisfaction and loyalty, as my response times have significantly decreased.

Overall, Shopify Inbox is an indispensable tool for any e-commerce business looking to streamline customer communication. I highly recommend it and have no hesitation in giving it a well-deserved 5-star rating!

Feel free to adjust the review to better fit your personal experience and satisfaction with Shopify Inbox!

Easy to use. Notifies when customers have communicated and are waiting for a response.

Very useful as we can chat directly with customers. Better to use with the computer but its ok on a mobile

it is very useful but if they give the edit option that will be very useful

Amazing Service, easy way to reach local customers

Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.

Wish it could be Text not e-mail....

I like the mobile app, I would give it 5 stars except the notifications take too long to clear, making me return over and over again to see the same message.