Shopify Inbox

Great tool to communicate

Excellent!

I figured it was free so what could it hurt to give customers another option to contact us. Turned out to be the most used form of outside contact from customers. We love that it logs the conversation for reference later. We bundle products for customers into a complete solution and it helps to look back on everything that was discussed. Even more so when it is after hours and you are not able to take notes until back in the office. Install it!

Very Good

Search function needs to be better and would be good to be able to star conversations or categorise them.

very nice and great.

very useful and professional

En general funciona bien para tener contacto en tiempo real con el cliente.

really handy to have immediate and direct conversations with customers

A great way to communicate directly with shoppers at the exact moment when they might hesitate about a purchase, with the added benefit of getting first-hand feedback about your products and services.