Shopify Inbox , 4 231 avaliações

Notification pop up is peace of mind, so we can communicate to our customers timely, really appreciate it.

Very useful app for communicating directly with customers

Useful to have the ability to interact with potential clients

Works well with phone app. With notifications on, I can answer customers quickly and efficiently .

Great way to communicate with your customers!

The app has performed very well and provides my clients another way to communicate with us.

The real time chat feature allows me to connect with any customers who may be unsure about committing to a purchase. This app has resulted in a much higher conversion rate for these types of customers than previously achieved.

I meant to check bad: I am being inundated with messages from random strangers who want to, "talk about Shopify" but don't. I think they're bots and its starting to get annoying!

i like it but wish it had office hours rather than people asking questions at all times of night

Not very happy with it. There's always a "delay". By the time a customer's message comes through to me, and I try to respond, they have left the store. Yesterday a customer kept messaging wanting a product. I answered her 3 times, with the direct link!! She kept asking, as if she wasn't getting my reply!!! This happens CONSTANTLY! I'm so frustrated an annoyed with this app! I can respond to a customer, and they never see it!!! I KNOW it says it will go to their email, however at least 90% of the time they either never see the email, or have lost interest!