Avaliações (6 113)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 79% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
4 de dezembro de 2024

We recently started using this Shopify chat app, and it has been a game-changer for our store! The integration with Shopify's backend is absolutely flawless, making it incredibly easy to manage customer interactions directly from our admin dashboard.

The app's user interface is clean and intuitive, allowing our team to respond to customer queries in real time without needing to switch between platforms. Features like automated responses and quick replies save us so much time, and the chat history being synced with Shopify orders helps us provide personalized support effortlessly.

It has significantly improved our customer communication and even boosted our conversion rates. Highly recommended for any Shopify store owner looking for a reliable and efficient chat solution!

LuminTheme
Itália
12 dias usando a aplicação
2 de dezembro de 2024

really like this so far! I can see what customers have in their carts and every step of our interactions to keep my records straight.

River Dog Gear
Estados Unidos
2 meses usando a aplicação
6 de janeiro de 2025

It's really easy and fast to check all the customer info in the profile bar next to the live chat so you don't have to let the chat to manage the orders

NILO
Estados Unidos
Aproximadamente 2 meses usando a aplicação
13 de fevereiro de 2025

Excellent. It works according to my expectations.

Computer HDD
Estados Unidos
Mais de 2 anos usando a aplicação
9 de janeiro de 2025

The AI responses are great, but I am having trouble accessing the Shopify Inbox app on my mobile device.

UENDURE TEA CO.
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por Shopify 31 de janeiro de 2025

Thank you for your review. We would like to help you access the mobile app if you are still having trouble with it - feel free to reach out to our team at inbox@shopify.com with more information.

- Shopify Inbox team

27 de fevereiro de 2025

I wish the mobile version was free for subscribers

BellaCapelliUSA.com
Estados Unidos
Quase 2 anos usando a aplicação
Editado a 15 de janeiro de 2025

Simple system and now with AI helps answering messages

Motexion Australia
Austrália
Mais de 4 anos usando a aplicação
16 de dezembro de 2024

Only been using the app for a few days, but seems to be simple to use, well thought through and effective.

Edith & George
Reino Unido
13 dias usando a aplicação
25 de novembro de 2024

I love this app. The inbox app has been so helpful to my website. It automatically provides answers to customers and gives suggestions. It is an added asset indeed and provides a unique feature.

Syndmart
Estados Unidos
4 meses usando a aplicação
Editado a 29 de novembro de 2024

Great app for customer service. Beware of the barrage of spam you'll receive from marketing firms, but at least you can block senders.

Shipwreck Beads
Estados Unidos
9 meses usando a aplicação