Shopify Inbox

It's good to keep you updated on customer inquiries and having the chat option on your website is a great feature. The AI suggestions need a bit of work and it can be annoying when the AI takes over generating a response when all you want to do is quickly reply - you have to wait till it generates a reply (which is often wrong), delete it, then type your actual response. It would be nice if we could stop the generated response on demand.

Need to be able to customise things abit. CSS would be nice but adding a logo/image into the chat header would be great too.

Komisch finde ich, das man heute 13.11.2025 keine Emails versenden konnte. Ich konnte keine Nachrichten beantworten. Alle Aktualisierungen der App, habe ich gemacht:-((

MACOS版での日本語入力がおかしい

a CAPCHA would be helpful. I'm getting more and more spam in my inbox

good.

I would like a PC/Mac app that pops up when there is a chat initiated.
The browser notifications are not enough.

doesnt always work

es cómoda y práctica para los clientes

E muito prática mas falta a tradução automática, no meu caso que trabalho com vários países tenho que recorrer ao google tradutor o que demora muito tempo ...