Avaliações (5 656)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 78% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
27 de outubro de 2024

As of my last knowledge update in December 2023, Shopify Inbox has provided a seamless experience for businesses looking to streamline their customer communication.

The platform's user-friendly interface and integration with Shopify's ecosystem have made it efficient in managing customer inquiries, resulting in improved customer satisfaction and conversion rates. Its robust features, such as automated responses and order management, have proven to be invaluable for businesses, making it a highly recommended tool for e-commerce operations.

Keep in mind that there may have been updates or changes to Shopify Inbox since my last knowledge update.

ONFLAIR
Alemanha
Over 3 years usando a aplicação
Editado a 3 de novembro de 2024

It is getting better by the day.
Can do with some options. But for a free app it shoud get 5 Star.

4 Star now for asking me again for a review.
And if you ask me for a review why should I have to agree to your Terms and Conditions.

Oliross Solar
África do Sul
About 1 year usando a aplicação
16 de outubro de 2024

This is a great tool if the app can be monitored by staff during business hours. Push notifications are inconsistent and and email notifications are delayed. When customers use the chat function there is a predisposed expectation that there will be near instantaneous communications.

Adam's Gear Solutions
Estados Unidos
Over 2 years usando a aplicação
4 de outubro de 2024

Shopify Inbox is a great way to assist customers , however the app for the mobile device does not send the push notifications for instant reply to the customers and the only reason it gets a four star

African Traditional Home and Wear
África do Sul
Over 2 years usando a aplicação
31 de outubro de 2024

on the seller side, the chat it great, however from the customer side, a lot of them has complain that they can not leave the chat to return to the website.

Vitamin Friends
Estados Unidos
About 3 years usando a aplicação
24 de outubro de 2024

Works perfectly, the only downwside is that it's a separate app from the main Shopify app. Would be cool if it was built-in but it works perfectly! I've got a live chat setup with lots of FAQ that people can select and receive instant answers, or I can talk to them live if need be.

Top Shop Premier Maltby
Reino Unido
About 2 months usando a aplicação
19 de agosto de 2024

The one thing you REALLY need to add is the ability to put links in quick replies. We have to cut and paste the same links 20-30 times per day and it's frustrating.

Otherwise, it's great!

SHARKSKIN USA
Estados Unidos
6 months usando a aplicação
30 de julho de 2024

Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.

MVHStudios
Reino Unido
Over 2 years usando a aplicação
26 de setembro de 2024

does a decent job crafting answers

Goodwear USA
Estados Unidos
Over 2 years usando a aplicação
22 de julho de 2024

I like the mobile app, I would give it 5 stars except the notifications take too long to clear, making me return over and over again to see the same message.

Leadership Books
Estados Unidos
Over 1 year usando a aplicação