Shopify Inbox , 2 570 avaliações

Avaliação geral
Pontuação por nível de classificação
  • 71% das classificações são de 5 estrelas
  • 15% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
15 de setembro de 2023

This app is extremely helpful and as a result I haved closed some sales that would have otherwise disappeared into the abyss. An essential tool to speak with legitimate customers and I highly recommend it.
The only problem I have is much the same as the previous comment. Although I block them NIGERIA is a massive problem on this app. I Often get hit with "so called shopify agents from nigeria trying to solicit business, who have very thick skins and do not take no for an answer no matter how disinterested or unfriendly your response is- in other words scam artists" who badger me from dusk to dawn multiple times a day. I have been driven to responses that are not usually part of my vocabulary. I do appreciate the ability to block them as they pop up but it does not take away the frustration of having to deal with them.

África do Sul
Over 3 years usando a aplicação
21 de novembro de 2023

It seems to be well maintained and updated, works reliably, nice to be able to collaborate with other employees to assist inquiring customers, only picky thing would be I wish we could customize the UI a little more like G-Mail Inbox, etc, and perhaps incorporate the AI capabilities for creating replies quicker, etc

Little Stinkers Belleville
Over 1 year usando a aplicação
13 de outubro de 2023

This app is a fantastic resource for direct customer communication on your website, and the best part is that it's completely free! Plus, it won't slow down your site and integrates seamlessly with your website. What more could you ask for?

Países Baixos
About 2 years usando a aplicação
27 de outubro de 2023

I love this app. I've had many real time and other conversations with customers that have led to sales because of Shopify Inbox letting me know right away that a customer wants to communicate.

Mr. Joe’s Really Big Toys & Collectibles
Estados Unidos
Almost 2 years usando a aplicação
23 de outubro de 2023

Shopify Inbox is helpful. It makes it easy for the potential customer to ask questions about the product. You have a better chance of converting them and making the sale.

Kelly's Department Store Waterford
Almost 2 years usando a aplicação
22 de outubro de 2023

I love this app! I like knowing when I can't shat right away it comes directly to inbox and I can respond that way and they will receive an inbox message.

Bert's Clay Creations
Estados Unidos
About 4 years usando a aplicação
8 de setembro de 2023

We needed a simple chat plugin that was easy to onboard and Shopify Inbox met those needs perfectly. It was easy to onboard and customize and it being a free app for us to try live chat with was also a big selling feature. We do miss the integration with messenger though!

Bubbles & Balms
About 3 years usando a aplicação
3 de novembro de 2023

It's easy to use, and has everything I need to chat with my customers in real time. The option to "add a discount" makes the converstions more valuable to my customers as well and encourages them to chat again. :-) Thanks!

Orchard Hill Novelties
Estados Unidos
9 months usando a aplicação
11 de novembro de 2023

I find the Shopify Inbox to work perfectly in my store. As soon as a customer has a question and sends me a message I am notified right away and can reply quickly.

Extinction Level Event
Estados Unidos
About 1 year usando a aplicação
5 de outubro de 2023

Best App help to communicate with customer to increase sale
Thank you from Amazoline Store

Amazoline Store
Over 2 years usando a aplicação