Highlights
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Sitz in den USA
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Direkter Zugriff im Shopify-Adminbereich
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Kompatibel mit den neuesten Themes
Über diese App
Eingeführt
14. August 2019
Sprachen
Englisch, Französisch, Deutsch, Italienisch, Japanisch, Portugiesisch (Brasilien), Spanisch, Chinesisch (Vereinfacht), Chinesisch (Traditionell), Tschechisch, Dänisch, Niederländisch, Finnisch, Koreanisch, Norwegisch, Portugiesisch (Portugal), Schwedisch, Thai, Türkisch, Vietnamesisch und Polnisch
Kategorien
Chat , Werbeaktionen – SonstigesGewinne neue Kunden und schließe Verkäufe ab, indem du mit Käufern per Chat kommunizierst.
Shopify Inbox ist ein kostenloses Messaging-Tool, das Chats in Checkouts verwandelt. 70% der Inbox-Chats führen zu Käufen. Inbox zeigt dir während des Chats hilfreiche Live-Details: welche Produkte angesehen wurden, Warenkorbinhalte und aufgegebene Bestellungen. Gib Produktempfehlungen und Rabatte weiter, um den Bestellwert zu erhöhen. Erstelle spielend einfach Antworten und automatisierte Nachrichten, um deinen Kunden schneller zu helfen.
- Chat aktivieren und Ergebnisse nahtlos im Shopify-Adminbereich verfolgen
- Unterhaltungen aus Store-Chat und Shop-App verwalten
- Schnelles Verständnis der Kunden mit Profil- und Warenkorbdetails in Inbox
- Produkte, Empfehlungen, Fotos und Rabatte senden, ohne den Chat zu verlasen
- Automatisieren von Begrüßungen, Kontakterfassung und FAQs spart Zeit
4.532 Rezensionen
This is a life saver! My mom has been in the hospital the past few days and she was the only person on my mind, plus I work full time. During this time I didn't notice that I had a message from someone, this service saved me. It answered what it could for me.
I am now back and able to keep up with my messages, but I could not live without Shopify Inbox, it is a must have!!
Based on this app I can see Shopify really cares about helping store owners connect with their customers. To be able to message on the computer and via mobile we can stay connected even when offline. I would like the ability to easily switch between stores as I have several. I will get a notification from one store that I need to respond to and then another from another store. Switching back and forth easily will help me take care of my customers more easily. Thank you for all you do for us
When it's working it's fantastic! It works 90% of the time. Customer's don't ever see the hiccups. The two factor authentication login forces this app to log out occasionally. I do not always realized this occurs, then I won't get any chats to my phone for a few days. During my busy season this really helps convert sales; customers can get answers faster. Even if the answers are not instant, I can usually reply in a matter of minutes. I love the quick replies. Those answer 80% of the questions customers have "what is your return policy ?" "what are your size details ?" I ask customers to provide their email address so I can always track them down. Most people understand the chat is tied to a human being at a small business. Most customers will wait for a few minutes. I have had a couple people get on the chat and be rude and nasty, it hasn't happened for a couple years. So, I think it's a great plugin for your Shopify store. I've been using Inbox since it launched! I wish I could customized the placement a little more, the code lays on top of your store visual layout code...still that's the reality of UX design. Inbox is a fantastic little plugin by Shopify! I recommend to all business owners, especially if you're seeing a lot of abandoned carts or have a product with complex sizing options!
I would recommend. After initial retraining on the app, we've come to rely on it with our customer interactions. It actually has a great deal of functionality that we didn't realize until we started using it.
It works great for us, Easy to attach pictures, link stock, set up automated answers and quick replies. I've looked at more comprehensive inbox's but this one fulfills our needs perfectly.
Über diese App
Eingeführt
14. August 2019
Sprachen
Englisch, Französisch, Deutsch, Italienisch, Japanisch, Portugiesisch (Brasilien), Spanisch, Chinesisch (Vereinfacht), Chinesisch (Traditionell), Tschechisch, Dänisch, Niederländisch, Finnisch, Koreanisch, Norwegisch, Portugiesisch (Portugal), Schwedisch, Thai, Türkisch, Vietnamesisch und Polnisch
Kategorien
Chat , Werbeaktionen – SonstigesEntwickelt von Shopify
Über Shopify
Durchschnittliche Bewertung: 4,3
15 Jahre Erfahrung in der Entwicklung von Apps für den Shopify App Store
151 O’Connor St, Ottawa, ON, ON, CA