Shopify Inbox
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Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.
- Turn on chat and track results with a seamless workflow in the Shopify admin.
- Manage conversations from online store chat and Shop app.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
Bevat onvertaalde tekst
- Hoogtepunten
- Populair bij bedrijven in de Verenigde Staten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
- Werkt met de nieuwste thema's
Geïntroduceerd
14 augustus 2019
Talen
Engels, Frans, Duits, Italiaans, Japans, Portugees (Brazilië), Spaans, Chinees (vereenvoudigd), Chinees (traditioneel), Tsjechisch, Deens, Nederlands, Fins, Koreaans, Noors, Portugees (Portugal), Zweeds, Thais, Turks, Vietnamees, en Pools
Categorieën
Recensies (4.935)
Shopify's chat support has significantly enhanced our ability to communicate directly with our clients. This feature not only streamlines our customer service interactions but also helps in building trust and fostering stronger relationships with our customers. Highly recommended for any business looking to improve client communication and trust!
This is a life saver! My mom has been in the hospital the past few days and she was the only person on my mind, plus I work full time. During this time I didn't notice that I had a message from someone, this service saved me. It answered what it could for me.
I am now back and able to keep up with my messages, but I could not live without Shopify Inbox, it is a must have!!
this is great for customers that have questions. Please be sure to stay kind and have patience with them and it can actually guarantee your sales. Nothing like them getting the best customer service from the person that started the business themselves. Your the only robot here and its an amazing way to provide customer service.
it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two
Shopify Inbox has completely transformed how I manage customer interactions for my online store. The seamless integration with Shopify's platform makes it incredibly convenient to respond to inquiries, track orders, and engage with customers all from one place.
The interface is intuitive and user-friendly, allowing me to stay organized and promptly reply to messages. I especially appreciate the ability to customize responses and automate common inquiries, saving me valuable time while ensuring customers receive timely and personalized support.
The real-time notifications keep me informed of new messages, ensuring I never miss an opportunity to assist a customer. This has undoubtedly improved customer satisfaction and loyalty, as my response times have significantly decreased.
Overall, Shopify Inbox is an indispensable tool for any e-commerce business looking to streamline customer communication. I highly recommend it and have no hesitation in giving it a well-deserved 5-star rating!
Feel free to adjust the review to better fit your personal experience and satisfaction with Shopify Inbox!
Ondersteuning
Shopify kan al je vragen beantwoorden over Shopify Inbox.
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Toegang tot gegevens
Deze app heeft toegang nodig tot de volgende gegevens om goed te kunnen werken in je winkel. Ontdek waarom in het privacybeleid van de ontwikkelaar.
Persoonsgegevens bekijken:
Klanten, winkeleigenaar, medewerkersgegevens
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Klanten
Naam, e-mailadres, telefoonnummer, fysiek adres, geolocatie, IP-adres, browser en besturingssysteem
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Winkeleigenaar
Naam, e-mailadres, telefoonnummer, fysiek adres
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Medewerkersgegevens
Naam, e-mailadres, telefoonnummer
Winkelgegevens bekijken en bewerken:
Klanten, producten, bestellingen, medewerkersaccounts, Webshop, Shopify-beheercentrum, andere services
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Klanten bewerken
Klantgegevens
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Producten bekijken
Productvermeldingen, producten, or collecties
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Bestellingen bewerken
Toegewezen fulfilment, conceptbestellingen, merchant heeft fulfilment beheerd, alle bestelgegevens voor je Shopify Inbox-kanaal, retourzendingen, or fulfilment door derden
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Medewerkersaccounts bekijken
Medewerkersaccounts
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Je webshop bewerken
Checkoutpagina, controleren op webcookies en trackingpixels voor conversies, instellingen van je webshop, or thema
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Shopify-beheercentrum bekijken
Wettelijk beleid
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Andere services bekijken
Apps
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Andere gegevens bekijken
Merkinstellingen, checkout-instellingen, or prijsregels