Shopify Inbox

Shopify Inbox

Prijs
Prijs: gratis
Hoogtepunten
Populair bij bedrijven in de Verenigde Staten
Rechtstreeks te gebruiken in het Shopify-beheercentrum
Werkt met de nieuwste thema's
Beoordeling
4,8 (5.271)
Ontwikkelaar
Shopify

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies. meer
  • Add chat to your store with a seamless workflow in Shopify.
  • Manage conversations from online store chat and Shop app.
  • Quickly understand who customers are with profile and cart details.
  • Send product recommendations, photos, and discounts without leaving the chat.
  • Automate greetings, contact capture, and FAQs to save you and your buyers time.

Bevat onvertaalde tekst

Vertaling weergeven
Hoogtepunten
Populair bij bedrijven in de Verenigde Staten
Rechtstreeks te gebruiken in het Shopify-beheercentrum
Werkt met de nieuwste thema's

Berichten versturen in real time

Live chat, E-mailchat, Bestanden uploaden, Meerdere talen, Pushmeldingen, Klantinzichten

Geautomatiseerde antwoorden

Kortingen, Veelgestelde vragen, Begroetingen, Productaanbevelingen, Snelle reacties, Updates van bestellingen

Aanpassing

Kleur en lettertype, Chatvenster, Openingstijden, Welkomstberichten, Chatknoppen, Chattoewijzing, Agentavatar

Geïntroduceerd

14 augustus 2019

Talen

Engels, Frans, Duits, Italiaans, Japans, Portugees (Brazilië), Spaans, Chinees (vereenvoudigd), Chinees (traditioneel), Tsjechisch, Deens, Nederlands, Fins, Koreaans, Noors, Portugees (Portugal), Zweeds, Thais, Turks, Vietnamees, en Pools

Recensies (5.269)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
28 juni 2024

this is great for customers that have questions. Please be sure to stay kind and have patience with them and it can actually guarantee your sales. Nothing like them getting the best customer service from the person that started the business themselves. Your the only robot here and its an amazing way to provide customer service.

NOBODIES._.ANYTHING HAIR EXTENSIONS
Verenigde Staten
Meer dan een jaar gebruiken de app
1 augustus 2024

Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. This is all we needed and it works great for our seasonal business.

The Alaska Frontier
Verenigde Staten
Meer dan 2 jaar gebruiken de app
1 augustus 2024

A great way to touch base with customers who have a question before checkout, while they are still in the process. Sometimes the questions are things that they could have just figured out on their own by looking first (ie is it in stock? where are you located? do you have xxx?), but if they need their hand held, this is a good app.

Crafted Decor
Canada
9 maanden gebruiken de app
28 mei 2024

Shopify's chat support has significantly enhanced our ability to communicate directly with our clients. This feature not only streamlines our customer service interactions but also helps in building trust and fostering stronger relationships with our customers. Highly recommended for any business looking to improve client communication and trust!

SVAB
Verenigde Staten
Meer dan 4 jaar gebruiken de app
25 juni 2024

Shopify Inbox has completely transformed how I manage customer interactions for my online store. The seamless integration with Shopify's platform makes it incredibly convenient to respond to inquiries, track orders, and engage with customers all from one place.

The interface is intuitive and user-friendly, allowing me to stay organized and promptly reply to messages. I especially appreciate the ability to customize responses and automate common inquiries, saving me valuable time while ensuring customers receive timely and personalized support.

The real-time notifications keep me informed of new messages, ensuring I never miss an opportunity to assist a customer. This has undoubtedly improved customer satisfaction and loyalty, as my response times have significantly decreased.

Overall, Shopify Inbox is an indispensable tool for any e-commerce business looking to streamline customer communication. I highly recommend it and have no hesitation in giving it a well-deserved 5-star rating!

Feel free to adjust the review to better fit your personal experience and satisfaction with Shopify Inbox!

Hakuna Matte
Duitsland
6 maanden gebruiken de app

Ondersteuning

Shopify kan al je vragen beantwoorden over Shopify Inbox.

Ontwikkelaar

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Hulpbronnen

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

Toegang tot gegevens

Deze app heeft toegang nodig tot de volgende gegevens om goed te kunnen werken in je winkel. Ontdek waarom in het privacybeleid van de ontwikkelaar.

Persoonsgegevens bekijken:

Klanten, winkeleigenaar, medewerkersgegevens

  • Klanten

    Naam, e-mailadres, telefoonnummer, fysiek adres, geolocatie, IP-adres, browser en besturingssysteem

  • Winkeleigenaar

    Naam, e-mailadres, telefoonnummer, fysiek adres

  • Medewerkersgegevens

    Naam, e-mailadres, telefoonnummer

Winkelgegevens bekijken en bewerken:

Klanten, producten, bestellingen, medewerkersaccounts, Webshop, Shopify-beheercentrum, andere services

  • Klanten bewerken

    Klantgegevens

  • Producten bekijken

    Productvermeldingen, producten, or collecties

  • Bestellingen bewerken

    Toegewezen fulfilment, conceptbestellingen, merchant heeft fulfilment beheerd, alle bestelgegevens voor je Shopify Inbox-kanaal, retourzendingen, or fulfilment door derden

  • Medewerkersaccounts bekijken

    Medewerkersaccounts

  • Je webshop bewerken

    Checkoutpagina, controleren op webcookies en trackingpixels voor conversies, instellingen van je webshop, or thema

  • Shopify-beheercentrum bekijken

    Wettelijk beleid

  • Andere services bekijken

    Apps

  • Andere gegevens bekijken

    Merkinstellingen, checkout-instellingen, or prijsregels

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